CRITIQUE 1
INTRODUCTION
The article Chapter 17: Training for Digital Government was written by author Shannon Howle Schelin for Idea group Inc. 2004. The author teaches at North Carolina state university, USA.
SUMMARY
This article is about the paradigm shift which has occurred because everything is becoming digitalized. This shift has started taking place for over less than a decade. It has changed the way in which people interact in the society.
REVIEW AND EVALUATE
The Government practices are becoming digitalized because people expect them to be more responsive and accountable. The people are looking forward towards accuracy and innovation to reform the traditional practices (Schelin, 2004). Critical analysis of benefits and barriers of digitalizing have also been discussed.
CONCLUSION
The use of IT has made interaction process easy. Digitalizing government processes will improve information asymmetry and improve the response time required.
CRITIQUE 2
INTRODUCTION
The article ‘How to address the risks of 24/7 Government’ was written by author Franklin S. Reeder for IBM dated June 28, 2013.
SUMMARY
The IT sector is developing and adapting to frequent changes in trends which have arisen because of technological advancements. This has made the people expect prompt responses from institutes which are digitalizing (Reeder, 2013).
REVIEW AND EVALUATE
The excessive use of technology has made the governments face a few risks. These are linked to integrity of infrastructure and unintended consequences of relying on modern technology. The people are expecting prompt responsiveness from the government to enhance security measure and to override the traditional methods with new methods.
CONCLUSION
The change in technology has brought a significant change in the expectations of the people and the risk which the government has to face. Several recommendations have been given in this regard.
References
Schelin, S. (2004). Chapter XVII: Training for digital government. Idea Group.
Reeder, F. (2013). How to address the risks of 24/7 government. Retrieved July 10, 2013, from http://fcw.com/articles/2013/06/28/security-privacy-speed-of-government.aspx
