In this paper, the role of Joseph Dunn’s leadership at Ski Emporium and The Deli will be discussed. A good leader is the one who holds a prevailing and a dominating position. A good leader is capable of creating a stimulating visualization of the future and is able to encourage and motivate people to connect with that vision.
Since Joseph Dunn has created a company known as Dunn's Ski Emporium. The company is famous for their highly developed ski equipment and maintenance services. Dunn’s company provides reasonable prices to skiers. The speedy service offered by Dunn's sporting goods store has proved to be beneficial for the company, as skiers now can easily ski. The employees of the company are responsive, well-informed, and well-trained. When Joseph Dunn as a capitalist, planned to expand his business so he considered to buy the restaurant “The Deli”, as he was aware of the fact that George is all set to get retired. Dunn made a decision that his best-selling point to George is to propose a managerial structure based on the visualization and missions of George.
As a legal consultant, it is my duty to guide Joseph Dunn to help him in making his business more successful. As a consultant it is noticeable to illustrate that Joseph Dunn will have to implement a design which will feature and make use of George and the employees of The Deli. It is going to advantageous for the company and will also help the employees in making the business more progressive.
The foundation of Dunn’s moral leadership is to have reliability. According to Juran (2003), reliability allows a leader to endure stress in order to achieve the mission. Joseph Dunn’s leadership has proved to be beneficial for the company. Joseph Dunn has always believed in being honest with the clients and consumers.
The leadership of Joseph Dunn has a mixture of individuality and features which gives confidence to the team members, employees, and stake holders to follow him in achieving his mission. Joseph Dunn’s vision is to have a progressive company where employees are in high spirits and the demands of consumers are fulfilled as well.
Joseph Dunn unsurprisingly has positive qualities, such as kindness, truthfulness, and knowledge. The intrinsic worth of Joseph Dunn’s vision encourages and motivates the employees of the team to increase the quality of production in order to achieve their goals. According to Scheerens (2012), a good team leader is the one who provides direction, training, regulation and leadership to the employees of the company.
Joseph Dunn as a social architects have a positive impact on the societal structures of the restaurant. As it is perceptible that leaders are role models and they persuade their team members in completing their duty conscientiously. The responsibility of Joseph Dunn as a social architect is to propose and implement policies for the restaurants which will serve both the consumers and the people who are working in the restaurant.
As a consultant, it can be explained to Joseph Dunn that a successful leader is commonly someone who sets an example for others. Joseph Dunn should act as a commendable character in the company. It is important for Joseph Dunn to know that an effective leader is responsible to lead others in the company. A business leader should be dependable and should possess the traits of sincerity and uprightness. Joseph Dunn will have to be confident. According to Leatherman & Leatherman (2008), in order to lead and set a good example for others, a successful leader needs to show confidence in the role of leadership. A leader who is having the confidence towards the projected objective can easily motivate the team members to help him in achieving the goals.
Joseph Dunn, as a valuable team leader should possess extraordinary managerial skills. Managerial skills will help Dunn in making right campaigns, objectives, and schemes which in return will allow the employees of The Deli restaurant to perform optimally. Joseph Dunn should guide the members of the team to help him in accomplishing the goals and objectives of the company. Joseph Dunn as an effective team leader must respect the employees of the Deli restaurant. A reverential leader gives authority to employees by motivating them to propose their personal ideas about decisions which are going to affect the company. It will help the employees of The Dele restaurant to realize that their leader respects their opinions.
According to Maguada and Kroneb (2009), an effective business leader treats team members honestly. Joseph Dunn will have to offer the employees with incentives and appreciation to convince the employees to work more effectively. Joseph Dunn as a fair leader should make sure that all the waiters, receptionist, and other workers are receiving the equal treatment. Joseph Dunn will have to be sincere and honest with his employees, as Leaders who have veracity are able to attain the trust of the employees.
Joseph Dunn as an influential leader must help to encourage the obligations and dedication of team members in order to achieve his ambitions and objectives. Since Joseph Dunn is getting involved in a new business, so as an influential leaders he much also manage to bring positive change in the restaurant by gaining the assurance of employees through effectual decision making.
Joseph Dunn should know the right process of sharing headship with the help of delegation. Delegating assured tasks to responsible employees will allow Joseph Dunn to focus on enhancing the productivity level at workplace. Since successful team leaders are great facilitators, so Joseph Dunn as a facilitator should help the employees of the company to convince them to be aware of the goals and objectives.
Joseph Dunn should know the skills of negotiation to accomplish their goals. Business leaders who negotiate efficiently rationalize the process of decision making process in the company.
Joseph Dunn as an effective team leader should communicate with the employees of the company. Valuable oral and written skills of communication can allow Joseph Dunn to offer opportunities to the employees so they can more effectively in the restaurants. An effectual communication skill will allow Joseph Dunn to listen to the opinions of the staff of Deli restaurant. Joseph Dunn as a successful leader should have a great vision and a clear idea of where there company is going and which policies are going to help the restaurant in making more famous.
The restaurant needs well-mannered waiters and other staff so Joseph Dunn should train the staff of The Deli restaurant to behave courteously and respectfully with the visitors. Joseph Dunn should make sure that his team does not comprise on the quality of food. Joseph Dunn will have to care about the cultural and moral values of the employees and customers. An organization’s culture is a shared reality which gives a signal to the employees that what they are supposed to do in the restaurant.
A change in laws and regulations of the country is always a matter concern for the owners of restaurants. Joseph Dunn will have to keep an eye on the performance of the staff members as there is a strict law that if a restaurant will fail to provide quality food to the customer then that restaurant is going to get banned. Since the velocity of change is speeding up and the comprehensive economy is becoming more connected, so Joseph Dunn should think of better promotional campaign to compete with the challengers in the market place.
The innovation in the technology sector is also big challenge for the business leaders of the 21st century as many restaurants in the town are going to offer modern way if ordering a food in the restaurant, e-billing is another new trend. In this case Joseph Dunn will have to raise their standard by adopting new technologies to entertain and facilitate the customers and employees.
The another challenge which Joseph Dunn possibly will face is the betrayal of employees as most of the staff members in the restaurants are not hired by Joseph Dunn so they can create many issues for The Deli restaurant. In such cases, Joseph Dunn can put up surveillance cameras in the restaurant so employees cannot take any wrong actions to defame the restaurant’s image.
The lack of refined approaches to information acquirement, investigation and the improvement of exceptional insight can leave the Deli restaurant at a disadvantage. In such cases Joseph Dunn should consider taking advices from the consultants and experienced business leaders to avoid any kind of misapprehensions in the business.
The most important challenge for restaurant owners is to recognize, analyze, and diminish the factor of risks by implementing suitable policies for the development and growth of the company. Finding the right staff is also a big challenge for Joseph Dunn’s newly obtained restaurant as the staff can be treacherous as well. At time the waiters are not well trained so the Joseph Dunn will have to first conduct an interview of the employees to find the best staff for the restaurant.
After observing the Dunn’s leadership challenges, it can be concluded that with so many invariable changes in today’s era with diverse creations, lawful, and opinionated state of affairs, Joseph Dunn’s restaurant will have to face new and persistent issues each day. The causes for such issues may fluctuate extensively and get intensified because of so many dissimilar circumstances.
The result of the situation relies on different factors including the organization behaviour and leadership’s attribute. The result can unquestionably build or shatter the image of the restaurant if it will not be handled correctly by Joseph Dunn. The issue which can be considered as the most considerable is leadership.
Good style of leadership will play a vital role in determining the factor of productivity of the restaurant. Joseph Dunn will have to deal with all the challenges and will manage to make the restaurant more famous. If an appropriate leadership style is preferred and followed by Joseph Dunn then the team will proved to be successful and progressive in achieving the goals and ambitions of the company.
References
Juran, J. M. (2003). Juran on Leadership For Quality. New York: The Free Press.
Leatherman, R. W., & Leatherman, D. (2008). Quality Leadership Skills, 3rd Edition: Standards of Leadership Behavior. Massachusetts: HRD Press, Inc.
Maguada, B. A., & Kroneb, R. M. (2009). Ethics and moral leadership: Quality linkages1. Total Quality Management & Business Excellence, 20(2), 209-222.
Scheerens, J. (2012). School Leadership Effects Revisited. New York: Springer Publishers.
