Disseminating information through multiple channels while ensuring the integrity of the original message remains an important part of any organization's communication structure. Organizing various departments to pursue their different roles in a firm is also of importance in realizing the company's objectives. Therefore, the importance of maintaining communication in linking the different arms of a business cannot be overemphasized. This paper looks at methods of improving the efficiency of an organization through effective communication.
In any organization, information flows upwards to managers and downwards to the employees. To ensure that the information traffic flows smoothly, individuals should be held responsible for ensuring integrity of the information flowing from, through or to them (Richards par. 2). Holding persons accountable ensures that follow-ups done yield the bottlenecks of effective correspondence. In addition, the responsibility and blame for miscommunication will lie with the involved parties, and any measures taken against such individuals will ensure future dialogue is done with utmost efficiency thereby improving the company's overall operational effectiveness.
Volume should not replace quality. A common myth is that the more communication, the better (Richmond, McCroskey and McCroskey 17) activities will be run. The goal here is to incorporate communication methods like the example given above of using a questionnaire in a website to aid decision making. Meetings where matters concerning the company get discussed should be limited to those that result in major changes in running the organization or ones requiring further explanation.
Communication in businesses is essential to achieve a high level of effectiveness. Quality correspondence coupled with the use of technological aids like email should be at the forefront of any organization's communication plan. Constant updates on changes will also avoid rumor mongering thereby mitigating potential damaging reactions from the employees. Observing the practices above will ensure firms run effectively.
Works Cited
Cyphert, Dale. Business Communication Self Study. Iowa: University of Northern Iowa, 2007. PDF File. < http://business.uni.edu/buscomm/buscomcourse/ readingssummer07/culture%20and%20communication%20in%20organizations.pdf >
Johnson, Clint. "Communication in Organizations." Reference for Business: Encyclopedia of Business, 2nd ed., n. d. Web. 3 June 2014. < http://www.referenceforbusiness.com /encyclopedia/Clo-Con/Communication-in-Organizations.html >
Richards, Leigh. "What Does Effective Communication in Organizations Involve?" Chron., n. d. Web 3 June 2014. < http://smallbusiness.chron.com/effective-communication- organizations-involve-713.html >
Richmond, McCroskey, and McCroskey. "Organizational Communication foe Survival: Making Work, Work." The Nature of Communication in Organizations. 2005. PDF file. < http://my.ilstu.edu/~llipper/com329/mccroskey_chapter.pdf >
The World Bank. Organizational Communication. n. d. PDF file. < http://siteresources. worldbank.org/EXTGOVACC/Resources/OrganizationalCommweb.pdf >
