For businesses to run properly there must be set rules and guidelines that must be adhered to if one expects success. Managers set their own rules that have to be followed by the junior employees while the company sets general rules, which even the managers themselves, have to follow. Some of these rules include moral and legal ethics. These rules not only determine the performance of the company but also the behavior of the workers in general. Morality for instance stipulates how people behave as expected by the society for instance avoiding bad language in the workplace. Legality, on the other hand, shapes people's behavior as per the set laws. Today’s manager will not only expect to produce results but also to conduct himself in a certain manner. He is expected to follow all the legal rules set by the company he manages and the by the state where his business is located. This, however, is likely to meet the manager in a conflicting course as the business world gets competitive and the need to fuel in more resources arises. Most of these managers will bend rules as workers rights in order to maximum profits by overworking workers while not paying them their required dues. The simple logic being that the public forms the customer base, thus social responsibility is something that most businesses need take most seriously. Social responsibility ensures that a business and its customers not only engage directly, but also the public gets to see the commitment of the business.
Moral rights and wrongs can best be examined by not only the manner that companies treat their workers but also whether they return to do business with their ones served. A business taking it in its responsibility to listen to the claims forwarded by a former customer can be classified as a moral right. Such an act is sure to place the company in good relations with the government. Such customers are likely to spread bad publicity, which is likely to cost the business potential. As a business agent, for example, it should be your responsibility to explain gently to the customer what the situation is and how you intend to handle it to their satisfaction. Another moral wrong is denying a customer first class service as he delays payments. Such customers might feel treated wrongly as they later on pay for services that were not made whole-heartedly. Whether a customer pays in advance or later, service rendering should be done without discrimination.
The relevance of ethics and compliance is at the integral operations of the organization’s goals and core values. As a leader in the coffee industry, ethics and compliance remain the backbone of its business culture. Further, the standards of business conduct is made up of statements of the expectations of the business on how best the employees and partners need to conduct business. The Standards also outlines the acceptable behavior within the business situation of the business. Business standards take an approach that uses case studies that are illustrations arguing that all long-term best business interests are facilitated by seeking extensive trusting relationships with the public. However, the weak version has a number of problems. In the first incidence, most of the ethical business practices have several economic advantages that are only developed in the end. This offers minimal incentives for companies that are exclusively designed to attain short-term profits. As more companies continue competing for more customers within the same market, the ultimate short-term profits are dictations of the independent decisions in which many companies only dedicate their matters of survival.
