c) undersea fiber-optic cable.
2. Globalization 3.0 is about empowering individuals to collaborate and compete globally.
a) true
3. Which of the following activities have NOT been outsourced to India?
b) military intelligence analysis
4. Indian call centers find it hard to hire qualified employees.
b) false
5. Japanese companies are outsourcing programming projects to companies in Dalian, China.
a) true
6. JetBlue outsourced its entire reservation system to
a) housewives in Utah.
7. Globalization is the “interweaving of markets, technology, information systems and telecommunications systems” in such a way that makes the world smaller and enables each of us “to reach around the world farther, faster, deeper and cheaper than ever before and enables the world to reach into each of us farther, faster, deeper, cheaper than ever before”.
8. According to Thomas Friedman, 11/9 is an important date in making the world is flat because:
d) It was the date the Berlin Wall came down.
9. Women's freedom, which promotes women's literacy, tends to reduce fertility and child mortality and increase the employment opportunities for women.
a) true
10. The Windows-enabled PC is one of the ingredients that effectively helped create common standards for information exchange.
a) true
11. The British scientist Tim Berners-Lee created the
c) World Wide Web.
12. Netscape is a company that created
a) a commercial web browser.
13. Netscape failed as a business because
d) of monopolistic practices by Microsoft.
14-15. (worth 4.64 questions) Workflow software is “a virtual private network (VPN) configured on computers and on special laptop computers that can connect over any cat five Ethernet connection or wireless broadband connection in the ‘field’. This VPN allows to share feed from microphone, images from the session, the real-time script and all the animation designs amongst all the locations with a simple log-in”. (Hyten, p.78) Such connection can be made anywhere with wireless broadband connection.
16. Paypal
a) is a service that allows individual people to make payments on the Internet.
17-18. (worth 4.64 questions) Community-developed software, or open-source software is “also known as the “open source” community, derives its identity from the notion that companies or ad hoc communities should also make available online the source code – the underlying programming instructions that make a piece of software work – and then let anyone who has something to contribute, improve it and let millions of others just download it for their own use”. (p. 95-96)
19. Most web sites on the Internet use the open-source web server called Cherokee.
b) false
20. Microsoft is a strong supporter of open-source software.
a) true
21. Wikipedia is an
c) online encyclopedia.
22. India became a major destination for outsourcing because they had a surplus of engineers and other educated professionals.
b) a surplus of
23. The Y2K crisis was a major opportunity for the Indian software outsourcing business.
a) opportunity.
24. The difference between outsourcing and off shoring is
d) offshoring is completely moving one of your factories to another country.
25. Cheap Chinese goods have saved consumers billions of dollars.
a) true
26. Wal-Mart is good at many things, but is a poor supply chain operator.
b) false
27. Wal-Mart had been wary of RFID tags because of privacy concerns.
b) false
28. The UPS business described in the book is an example of
d) minimal globalization.
29. UPS employs its own meteorologists to keep track of the weather.
b) false
30. More than five percent of Google searches are for the word "sex."
b) false
31. Google makes money by using a
c) targeted advertizing model.
32. Japan has much better wireless connectivity than the USA.
a) true
33. VoIP is a service that
a) makes it easy to make phone calls over the Internet.
34. Southwest Airlines allows customers to get better seating through the A line by allowing a customer to print a boarding pass from home up to three days before the flight.
b) false
35. The big spurts in productivity come when a new technology, or a new platform of technologies, is combined with new ways of doing business, and this always takes time.
a) true
36. Chinese college and graduate students are not interested in being educated in the United States; universities in India and Japan are more attractive to them.
b) false
37. The Dot com crash ended our present era of globalization.
b) false
38. According to the author, Karl Marx correctly predicted the consequences of the current stage of globalization.
a) true
39. The Internet and other networks can transmit rumors and lies faster than ever, and these mistruths are not always cured right away.
a) true
40. The unemployment department of the state of Indiana contracted with a consulting firm from India to upgrade their computer systems. (fill in the blank)
41. The cold hard truth is that management, shareholders, and investors are largely indifferent to where their profits come from or even where the employment is created.
a) true
42. Wal-Mart has a lower profit margin than Costco.
b) false
43. An author in the book is quoted as writing, “American taxpayers chip in to pay for many full-time Wal-Mart employees because they usually require incremental health insurance, public housing, [and] food stamps.”
