The Hyatt HR department is critical to the operational activities of the organization. The first role involves recruiting workers whereby the HR manager attracts employees and ensures that the recruited employees perform according to what is expected of them. Retaining employees at Hyatt is the role the HR department and as such, the HR manager ensures that all recruited employees are happy at their new place of work. Employee satisfaction is achieved through an active engagement process to ensure that all employees are proactive in all their undertakings. In the words of the HR manager, happy employees equates to increased productivity which equals to more guests. The equation eventually translates into more money. Another key responsibility of the HR department is designing plans aimed at improving the performance of employees and other associates at Hyatt. The HR department referred this role as forecasting and planning for associate events in addition to identifying areas to increase associate engagement.
The fourth responsibility is fostering growth and development within the entire organization. The supporting role of the HR department ensures that every employee within the organization, irrespective of the level, is provided with the requisite tools for executing their roles. Many a times, this role is known as employee relations whereby the HR department manages relational problems within the organizations. This ensures that all associates perform their roles wholeheartedly and to the best of their abilities. Closely related is the function of facilitating several functions such as conducting annual reviews, mid-year reviews, and coaching conversations. Last yet important, the HR manager mentioned of conducting benefits administration, which is a role that relates to the improvement of benefits and compensation packages for employees. The benefits administration program provides rewards to motivate employees to increase their levels of productivity to the organization. Employees are evaluated based on their performances and those employees who excel in their roles are rewarded for their contributions.
The functional relationships of the department
The Hyatt HR performs several functional relationships at Hyatt. The first functional relation performed by Hyatt HR department is associate relations. The HR manager argued that managing associate relations is one of his key functions. The HR department ensures that associates in all departments have the right tools needed to execute their roles. This role is extended to supporting associates to overcome their personal and professional challenges hence enabling them to provide positive contributions to their departments. The second relational function involves fostering interactions between departments. The HR department fosters growth and development within the organization by interacting with every facet of the organization. As such, the HR department works closely with each department in ensuring that employees perform their roles smoothly. This results to strengthened relations among employees from the different departments. The happiness of associates is fulfilled through the active engagement process through fostering culture and putting the needs of employees ahead of organizational policies.
Another key area where the HR department performs relational roles is in the recruitment responsibility. All departments announce open positions to the HR department which in turn recruits the right individuals to fill the open positions. The HR department also organizes associate events on behalf of other departments. By planning associate functions, the HR department enables other departments to improve team building among employees. From such initiatives, the HR department can identify possible areas for increasing associate engagement and employee growth.
