The paper recognizes the essential role of communication. It appreciates the arguments by Dr. Garnett on the need for communication both internally and externally. The paper takes the view that it is communication that would determine the success or failure of a project. Indeed, the position is that the lack of communication could be detrimental to achievement of the organizational objectives. For that reason, it remains essential to establish clear links and channels or communication and avoid to the best extent possible any instances of miscommunication. The paper relates this occurrence with the failure at the Columbine shooting. It explains in depth the miscommunication that occurred. The paper observes that the absence of coordinated communication between the multiple agencies that were reacting in the scene led to the loss of lives. It observes that the agencies needed to communicate and purpose to observe the required timelines. The agencies reacted rather slowly ending up consuming so much time and resources before finally providing any support. The paper equally examines the role of the media in the tragedy. It reports that the media took a negative role in the all situation. By publicly broadcasting in television the occurrence, it caused panic among the parents. The media went to depth of interviewing students in the scene and televising all these immediately and live. This only heightened emotions and caused panic. It would have been responsible for the media to merely provide updates rather than stream the occurrence live.
Finally, the paper relates the issues of miscommunication to the 9/11 rescue mission. It compares the slowed reaction at Columbine to the 9/11 occurrences and concluded that coordination and effective communication is essential. I agree and concur with the observations and analysis in the paper.
References
Stillman, R. J. (2009). Public Administration: Concepts and Cases, 9th ed.: Concepts and Cases. Boston: Houghton Mifflin.
