iPhone 6 Plus is easily Bent
Dear Mr. Smith,
Apple Company has been on the forefront in the smart phone industry in production and marketing of the most effective phones and distributed them worldwide. Since its incorporation, the company has ensured and maintained the standards and class of ensuring that the products it sells to the outside world are quality and portray a good image of the company. Recently, the company has been on the lead in production and release of new products and particularly phones to the market. The release of the products is timed to counteract the competition in the market and ensure that apple loyalists have products that match the current technology and times. The making public of the iPhone 6Plus after iPhone 6 and the iWatch are some of the few products that the company has released over the past few months . The products have displayed high sales in the market. However, there are hitches that customers need to note about the iPhone 6 Plus.
The iPhone 6 Plus is a 5.5 Inch screen-size smart phone. The smart phone has a mammoth battery that makes it have a longer battery life than any other smart phone released by the Apple Company. However, there are alarming reports, and it has come to the interest of the corporation that the iPhone 6 Plus can easily bend after little pressure is exalted on the screen and back of the phone. Ideally, the company did not have any prior information that the phone could be easily bent. The phone has made tremendous sales as of now with more than 40,000 users, and a new revelation has an impact on the existing users. In addition, the customers who wish to make an investment by acquiring a new phone are also being affected by the revelation . It is, therefore, with a lament that we acknowledge the actuality that the phone can be easily bent with only a little pressure exalted on it. There is overwhelming possibility that the phone may bend if kept on either pocket of the user. The pockets may be the front or back pockets and bending is dependent on the tightness of the clothes being worn by the user. Any strain on the phone will lead to its bending if exalted most likely on the button-ends of the phone.
It is in this consideration, therefore, that we regret any inconveniences caused on the users and aspiring users of the new model of our phone. The company has the intention of replacing the destroyed gadgets if the users can proof beyond any reasonable doubt that any bending on the phone was unintentional and was occasioned by unpredictable situations. The replacement will be done in the specific apple store where the individual acquired the phone. Moreover, any person willing to return his or her phone in fear of the above revelation is allowed to do so in the specific store of purchase. The purchaser will obtain a complete refund if he wishes to return the phone completely if the phone is ascertained to be in good shape. In addition, those customers willing to take a replacement will get a refund of the balance between the cost of the iPhone 6 Plus and the phone of their choice . The company is on an endeavor to procure better materials to enhance the durability of the phone. All other subsequent releases of the iPhone 6 Plus will be of stronger quality, and the durability will be guaranteed. We apologize for the inconvenience, and we promise our customers that we will maintain quality in all our products always.
Sincerely,
Vice President, Public Relations
Works Cited
Gibbs, Samuel. "Apple iPhone 6 and 6 Plus can bend in pockets, Users complain." The Guardian (2014): 1-3.
Matyszczyk, Chris. "T-Mobile CEO Legere on iPhone Bendgate: It's Horse dung." CNET (2014): 1-3.
Pirone, Carmine. "I Walked Into An Apple Store And Bent An iPhone 6 Plus." Business Insider (2014): 1-2.
