Introduction
A food service supervisor and a worker is responsible for the overall supervision of food preparation for the institution while at the same time together with the food service workers take part in the preparation, serving and the sale of the products to the customers. The main aim of this task is to ensure that every level of the task meets the set standards and specifications which go a long way in meeting the main objectives of the company. Food service supervisor and worker also are in charge of working together with the suppliers of different products to the institution. They are also involved in testing foods made in the kitchen. This position too is responsible for ensuring that food prepared is enough and is availed for service in a timely manner to ensure customer satisfaction. As a worker, one is responsible for inventory and keeping a record of sales and complaints from the institutions’ clientele. These complaints are then forwarded and rectified in their watch. At other times, food supervisor is responsible for the training and orientation of the new employees. They also work with USDA to procure commodity goods which meets the required nutritional set standards. The salary for this post is $49,000 to $95,000. In general, the job description for a food supervisor can be grouped into three which are administration, customer service and hiring and training of employees.
For task identification, there are different feedback approaches that are responsible for each task to be accomplished. First, the stimulus- response feedback approach is responsible for ensuring good customer service and that everything is accomplished at the right time. Time sampling approach looks into the management and training of employees, and monitoring in the workplace. Job inventory approach looks into the job description of every employee and monitors shortage and need for more employees in the industry. Linear sequencing approach is mainly useful as a tool for problem solving. It ensures that problems are solved in an orderly manner and also tasks to be done are carried out sequentially. Future oriented approach is a very key approach that is mostly applied in institutions to look into the future of the industry. It looks into the positions of employees and the changes affecting every section of the industry.
Training for employees is crucial for the operation of the business. Training can be carried out before you start the job and also during the job itself. While training for a job it should be noted that all tasks that will be part of a job description are equally important and therefore an employee has an obligation of looking into every aspect of the job. This is mainly because one aspect of the job may be of crucial need for the job at one point in time and therefore a trainee should be well versed.
In a job, one has many tasks that are to be undertaken in a job. At times employees tend to think that there are tasks which are of more importance than the others. This notion is misleading as all tasks are important and therefore none is highly ranked as compared to the other. For example, a food service manager cannot run the business without the food service workers whose task is to prepare food. Both employees at different levels need to work together to ensure the success of the institution. Laxity in one side will derail the whole process.
There are different criterions that companies and institutions consider important during the training of the employees. Some important criteria used is first the structure of the training procedure to ensure that the expected outcomes will be suited for the purpose it is intended. Second is the delivery method whether they are appropriate to the needs and level of the trainees. Third is the staff, whether the staff in the training scheme has adequate qualifications and general resources needed to offer the training. Finally, is information at the trainees’ disposal? This looks into the ability of the institution to avail enough resources for the trainees where necessary. These are few criteria among many which can be considered.
It is essential to carefully consider different criterion useful for a job before undergoing the training. This is because criteria affect different aspects of a job. First, it can affect the legality of the position and the job description for employees and therefore others may repel. It also clarifies the employers mind on the kind of person for the job hence affecting the job description and salary ranges.
