TQM is Top Quality Management efforts that an organization puts in play to ensure that there is quality assurance in the kind of services that they provide or products that they produce. TQM is mainly driven by quality; this is because organizations are expected to produce quality services and products that all clients will be satisfied with. This will help in building the company’s brand since most organizations are motivated and driven to make more profit. This can only be achieved if the clients are satisfied with the kind of services and products that the company puts in the market. ISO, on the other hand refers to international standards that are set that products and services should meet to ensure that they can be worldwide distributed or consumed.
Through incorporating the ISO ideology, an organization may improve since it can open up to the market. This is through ensuring that its products meet an international standard which automatically gives an organization a competitive advantage over organizations that have failed to ensure that they meet the required standards that will facilitate the availability of their products or services in different countries. This will be an advantage over all other companies that have not checked on these factors (Mandal, 2011). This is evident through the success that different organizations have all over the world through improving on their marketing skills. It is through considering these factors that there can be organizational growth which is made possible through an increase in demand for the services or products that a particular organization offers. A lot of multi-billion companies that are widely known have achieved their current status through incorporating Top Quality Management efforts and International standards. Through meeting these standards and the use of TQM it is highly likely that an organizations products and services are opened up to a larger market than an organization that is only regionally focused or just in a particular country. Through the creation of international standards and good marketing skills, it is highly likely that an organization can meet a wide range of consumers compared to a regional-based organization. It is through the lack of incorporation of these strategies that an organization limits its growth and success which is determined by the number of clients and consumers that a company serves.
There exist quite a number of advantages that are associated with the incorporation of Total Quality Management and International Standards. Through considering these factors in an organization, there are increased numbers of share and stakeholders who are willing to invest. This is due to the capacity of the organization to be productive through increased number of sales which means an increase on the organizational worth. There are also improved cost management and reduced costs; this is highly profitable since if the is an increase in sales, a reduction on the price will attract more consumers (Mandal, 2011). There will be also increase in productivity if an organizational can meet the required standards. This is because there will be an increased demand for the products that are being sold. Through quality management there will be an improved morale among the workers since there will be job security of which most employees will be happy about. This will motivate them into being hard working which, on the other hand, will be efficient for the company. Through incorporating international standards in an organization there will be strengthened competitive position. This is because the organization will be more stable and at an advantage over organizations that have not incorporated these ideas into their marketing strategies. These practices will be essential in making sure the organization achieves a lot of success. These are among the benefits that Top Quality Management and International standards have on an organization.
In order to achieve the benefits that are associated with TQM and ISO, it is essential that there is a full evaluation conducted to ensure that the organization can recognize its targeted consumer’s needs. Such practices will facilitate organizational goals through making sure they meet the intended markets need to make sure that their products are very marketable. There is also a need to associate Top Quality Management with quality which is essential in attracting more consumers and clients of a certain service to the organization. Through the improvement in the work process and identifying the clients’ expectations, there will be more quality improvement in the products and services being offered (Mandal, 2011). Through the continuous practice of quality improvement, there will be continuous growth of the organization in many years to come. This guarantees the setting up of more stores and offices over the world by organizations that are conversant with the importance of Top Quality Management and International Standards.
The Quality Control department has been established to ensure that organizations comply with the set regulations. This is in relation to ensuring that all the diverse services offered to consumers and clients meet the required standards. The primary purpose of the department is to ensure that there is quality. This is a requirement that the department set to evaluate particularly on products that are offered for international use. It is highly notable that any international organization needs to produce products and services that are of the best quality. This is because, when an organization wants to offer its services and products to a diverse market of consumers, there is a need to ensure that they offer only the best. This will go a long way in facilitating the success of the organization since the consumers are satisfied with the kind of products and services that are being offered by a particular company.
References
Mandal, S. K. (2011). Total quality management. New Delhi: Vikas Publishing House Pvt. Ltd.
