Diversity in the Mayo Clinic
This research paper gives information about Mayo Clinic in the United States. In the first account, it provides introductory information on workplace diversity using secondary information from other studies as well as scientific findings. Customarily, the traditions, values, and beliefs of a particular people in an organization are dependent on the relationship from a diversified ethnic group. Besides, the paper links successful job application and other employees' endeavors about the clinic website information. According to New Hampshire Business Review (2011), website information is quite useful to the job seekers. As such, the study investigates the content and fitness of Mayo Clinic and College websites' content to the prospective employees and sponsors. Still, it will assess the perceived ease of use of the icon and other applications on these websites.
In another instance, the paper addresses on benefits of diversity and diversity management skills in boosting the productivity as well as improving the employee's performance. Notably, the clinic has Asians, African-Americans, Mexicans, Hispanics and the Latinos personalities in the Mayo Clinic's homepage as indicated by the appealing photos on the websites. Still, the study will analyze the suitability of the visual display in the clinic's websites in relation its goals and the required standards. Here, the displays will help in evaluating the dress codes, ethnicity representation as well as the impacts of ethnicity given that "The pictures/images speak more than many words."
The paper will also discuss the benefits that Mayo Clinic attains from the practice of diversity inclusion and management. Particularly, it will analyze the performance, recognition and awards that result from diversity policy. Moreover, the management gets empowered to deal with new challenges associated with diversity. Still, it will look at the basic assumptions held by the website users. It is important to note that Mayo Clinic's recognition would improve its corporate reputation and create awareness among many people. Thus, the section will test the effect of expected conducts and actions. The report also analyzes of the challenges resulting from diversity prominence as well as its solutions. Still, the paper will look at the awards received by the Clinic and the response to the 55-years old woman sponsorship case. Finally, the paper will draw conclusions based on the findings of the entire report.
Introduction
The research paper entails a comprehensive analysis of Mayo Clinic diversity approaches and the consequential impacts on its productivity. The researcher will use comparative studies from other institutions presented in the U.S articles to confirm the argument brought forward on diversity. After that, it will look into the Clinic's website to draw conclusions on the information validity, perceived ease of use, attractiveness, and diversity as well the organization culture representation. From the outlook, there is enough information on the website; however, a comprehensive analysis is paramount to make a valid case on its suitability. The study will also look at the benefits and challenges of diversity as well as their solutions. Finally, it will highlight some of the awards and recognitions attained by the Clinic, the 55-years old woman case study and eventually the conclusions of the study.
Website and diversity analysis
The information contained in the Clinic’s websites is vital in the analysis of the diversity as well as the represented organization culture. Visually, it is both appealing to the job seekers and well representative of diversity aspects about the employees. The caption below illustrates the diversified clinic staffs.
Source: http://sharing.mayoclinic.org/2014/05/
Additionally, the website is appealing to call for frequent visits as well as give users with the required information with great ease. Notably, it has a well-labeled menu bar, and the drop menus are automatic and highly responsive to the pointers. As such, the users interact with tons of information supported by visual displays. The caption below shows that different users can use information to suit their needs as they may consider fit. For instance, the prospective employees can follow the career tab while patients and visitors have their tab. Clearly, the clinic website is informative and has perceived ease of use.
Source: http://mayoclinichealthsystem.org/
Accordingly, potential job seekers from different ethnic background have an equal chance of employment since they get the required information from the website without discriminations. Thereby, the website is an important tool for creating workplace diversity balance among other social and corporation responsibilities as discussed by Little (2011). For instance, there are staffs with different ethnicity on the Mayo Clinic's homepage.
Additionally, Mayo Clinic's website has suitable photos for different consumers owing to their relevancy, organization culture representation using medical professionals’ code. For instance, the trainees and professionals are in the uniforms and with medical equipment hanging on their chests. Thus, the web design and content is important in creating awareness and brand identity that helps Mayo stand out in the midst of other clinics in the country as indicated by Marketing Week (2011).
Impact of workplace diversity
There are benefits associated with workplace variation is given that effective diversity management is in place. Firstly, it empowers the clinic to have robust problem-solving techniques because of a large pool of talents and improved patients understanding. Ultimately, the performance indicators in the health care facilities such as the patient's satisfaction rates improve as indicated in the States News Service (2010). The clinic sources varied employees from the college and their varying experiences aids in making great advances in the provision of quality health care.
Expected, there is admirable outcome due to the Clinic policies such as better healthcare facility working programs and unbiased acceptance of persons from all status of life. This improves the employees’ motivation brought about by the engagement policies as well as the job satisfaction. Besides, this attracts talents from other health centers and colleges due to the productive working environment created by the Clinic.
Despite all the benefits, there are weaknesses associated with the website run by the Mayo Clinic. Notably, health industry performance has seen low performance due to low, ineffective management skills among its leaders. Mayo is no different as the diversity management output is not optimized, which potentially can lead to high employees' conflict cases that counter productivity. However, effective channels of communication can help bypass this limitation though they are yet to meet the expected results.
Website users’ basic assumptions
The users expect an online space that is robust and rich information on the Mayo Clinic's website as well as ease of use in real-time. However, the information provided is not conclusive as some functions are not entirely based online. Therefore, upgrading of the website would cut the lead time and give the users more derived utility from their interaction with the website. For instance, contractor and suppliers, the icons in the website do not link the direct contact with the relevant department. Particularly, the prospective employees look forward to an interface that allows them to get access to application information, responses and supporting information in real-time. Thus, the introduction of a labeled tab such as "Find a Job" would increase the ease of use to the applicant seeking opportunities available in the Clinic.
Additionally, the users have a cognitive preconception that the Mayo Clinic is a free and impartial partner in the diversification globally. This stems from its sustained nomination by reputable companies and journalistic institutions for top positions. Therefore, the potential employees act on this information in their application for sponsorship and job opportunities. Besides, its website underscores the importance as well its adherence to the diversity balance. Still, the suppliers and contractors benefit from the representative and open policies that do not discriminate by ethnicity, sex or gender among other elements of diversity. Hence, they apply and win medical tenders with the Mayo Clinic.
Challenges associated with the diversity prominence
Workplace diversity is a basic concept in many organizations; however, it may lead to management ineffectiveness due to communication breakdown, diversity mismanagement as well as poor organization leadership among other factors. Particularly, cultural diversity that encompasses norms, traditions, and the values, as well as beliefs of specified group, is more challenging to manage. However, Mayo Clinic has been successful in integrating such types of diversity as indicated by the employees and student working relations. As such, the organization management should make sure that distinct groups are interacting seamlessly to end the diversity prominence. If management does not create unity and equity, there will be conflicts, change resistance, and low productivity. As such, fairness should prevail in all the organization aspects to cultivate a practice that leverages on cultural diversity as noted in the Politics & Government Week (2011). Fundamentally, the success in diversity management influences the relationship of the Clinic with external stakeholders such as patients' family, trade unions and other social groups, government authority and the sponsors.
Diversity Awards in the Website
Over the time, the Mayo Clinic has received sponsorship and recognition of the by reputable health institutions and organizations. For instance, U.S News Best Hospitals Honor Roll, UHC Quality Leadership Award, and the American College of Surgeons National Surgical Quality Improvement Programs recognized the Clinic for the mark it has made in diversity inclusion and management. Consequently, there is an improvement in its standards and reputation of the Clinic, which attracts potential employees and more sponsors.
Additionally, the Benefactor Funded Award and the Career Transitions Award in the clinical field play a central role in the development of a career as well progression of medical researchers. Still, it helps identification and nurturing of talents from diverse ethnicity in the country. It is vital to note that the choice rules are credible since the facility and college apply for the required funds from respective authorities such as the diversity offices. Hence, it promotes justice and fairness in the clinic as core values referred to by all the stakeholders
Finally, the Wal-Mart and the AAMC Grant Foundations awards have been instrumental in steering the progress of Mayo Clinic. This avails the funds to sponsor the elderly and other needy applicants for the furtherance of their studies. Similarly, the Fulbright and Gates Foundations are also in the contest of providing scholarships and grants to the Foundation. Eventually, success ratings of the Clinic's website rise, which attracts added sponsorship from the companies and organizations.
The perception of a Female aged 55 on the Mayo Clinic Website in recruitment of employees
Based on the organization's website directives and information, the elderly are always considered during sponsorship awarding to further their education if proven needy by the facility. The hospital having put the programs, the Job search Icons, and the advertisements depicting ethnic balances, it is easy to perceive the clinic as a better place to work and develop regarding career. This generates a positive perception of the job applicants and the wider society. Implied, the Clinic will continually attract the talented employees from all over the country, which will propel it to lead in the health industry since it is effective in managing diversity ranging from sex orientation among other variations.
This event will help create a positive organization image owing to the level of responsive actions, application fairness and equality as stipulated by the aims and goal of the Clinic in their website credentials. Despite the job placement limitations, the move will improve the general appeal of health industry by encouraging another marginalized applicant to seek the sponsorship.
Conclusion
The analysis of the findings of the report give practical conclusions to other related health origination. Besides, they also illustrate the areas that need improvement to serve the customers better in future. In the first case, the report shows that diversity in workplace increase productivity and welfare of health care industry. Still, it improves other supporting industries regarding fair allocations of tenders by various suppliers. The study also indicates that diversity management helps in reducing conflicts and change resistance in the organizations. Additionally, adherence to the diversity policies leads to sponsorship, recognition and attraction of skilled talents in the organization. Finally, the study illustrates that organizations can refer to the available resources such as the online tools to create diversity and win the benefits that come along. Thus, organizations need to work towards a diversified workplace through inclusions, effective communication as well as the sustenance of fairness and equity.
References
Helping job-seekers get to 'Yes'. (2011, January 28). New Hampshire Business Review.
Little, C. (2011, July 1). Online facelift: Make sure your website fits your social media strategy. Utah Business.
MAYO CLINIC'S CAMPUS IN FLORIDA TOPS PATIENT SATISFACTION SURVEYS. (2010, June 10). States News Service. Retrieved 2016, from
http://www.highbeam.com/doc/1G1-228643469.html?refid=easy_h
Studies from Mayo Clinic in the Area of Cultural Diversity Described. (2011, May 19). Politics & Government Week. Retrieved 2016, from http://www.highbeam.com/doc/1G1-256539742.html?refid=easy_hf
WEBSITE DESIGN: Good first impressions lie in the detail. (2011, May 5). Marketing Week.
