Selene James
Master project document one
Proposal overview and requested project
The RFP was issued by the Department of Managed Health Care (DMHC) in as effort to seek a response on the affordable care act for people with disabilities. The RFP was issued by the organization for a specific purpose of ensuring that residents with disabilities may benefit from outreach programs on health care.The organization needed to device a way of ensuring that people with disabilities can access health care services. Most people with disabilities find it hard to go to health facilities because of the special treatment they need or the process of movement to reach the facilities. The RFP focuses on how the DMHC will develop a health care system that is efficient and easy to use for people with disabilities. The selection of this particular RFP was as a result of considering several personal and professional factors. Personally, I have a lot of interest in helping people with disabilities. I have taken part in voluntary projects to help poor people with disabilities access medical care by bringing the services close to them. Therefore, I am conversant with this topic.
Business need
The DMHC deals in the provision of health care needs for people with disabilities in California. The organization also seeks to protect the rights of over 20 million health care plan clients. As a huge company, DMHC has a market share of about 90 percent of the commercial health insurance in California. The company’s business need is to make sure that people with disabilities in the State of California access the relevant information on the health care services in the state. The company also needs to ensure that disabled individuals can navigate through the complicated Californian health care system to access the relevant services for medical products that they require so as to improve or maintain their health status. This business need is based on the responsibilities of the organization because it is tasked with the regulation of all health care plans, which includes some PPOs and all HMOs, in the state. Therefore, it need is to ensure that its primary roles of providing health care plans and protecting the rights of enrolees are satisfied. As an I-O Psychologist, the duty will be to develop a plan that will help the DMHC serve its clients with ease.
These individuals have rights, which must be respected. The problem is that the clients are a mixture of people of different characteristics and needs. The organization faces the hard task of formulating a method that would help it discharge its duties efficiently. The specific business problem is how DMHC can serve people with disabilities in California in an efficient. The organization wants to make it easy for these people to go to health care service providers and get quality help or better still, the health care providers to be brought near the disabled people to save them too much hustles. The company also faces the problem of ensuring that the group of disabled persons in the state have access to adequate information on health care service provision.
RFP response requirements
The RFP proposal requested by DMHC has a set of requirements such as the business problem, the required contents, requested tasks and the expected format of the proposal. The requesting organization provided proper guidelines on the contents of the proposal and the expected features. These response requirements must be followed by the party preparing the RFP in order to be approved by DMHC.
Requested tasks
DMHC had several tasks stated in its RFP. These tasks are expected to be fulfilled by the parties preparing the RFP. The Proposal is supposed to address each of these tasks based on the expectations of the requesting organization. Each task is meant to help the organization achieve its objective or to help solve the problem facing the organization. The tasks for the scope of work of the proposer.
The expected RFP response has been specified by DMHC. The statement of purpose must be specified. It should include an overall statement of the objectives of the project and a clear description of how the projects suits the organization’s mission. The project description elaborates the activities that will be done during the implementation of the listed tasks, the scope of work and a schedule of how the implementation process will be done. The response also specifies that the response contains three reference letters to demonstrate that the proposer has the knowledge and ability to complete the stipulated tasks. The proposer must also provide resumes for every staff mentioned in the proposal to show that they qualify for the job. The proposer must also provide a project schedule in the format to show how the scope of work will be completed. Finally, the format must include case studies or prior work products to prove that the proposer can fulfil the scope of work.
The contents of the response are as follows; important action dates to show the progress of the proposal according to the given time frame, a work program and the requirements of the work schedule. Other contents are the cost proposal, which must be submitted in a specific format and has unique requirements. The proposer must respond to all the issues in the RFP in the response on how the health care system in California can be made efficient to serve disabled people.
Business problem and I-O psychology
The business problem specified in the RFP has a close link to I-O psychology in several ways. The RFP focuses on a group of disabled people and how they can access quality health care services. The RFP will focus mainly on how health care provision can be improved. Therefore, it involves studying of the current employees and their working conditions. Employee behaviour and performance will have to be analysed to identify the inefficiencies. The gaps that cause poor performance such as inefficient facilities will have to be replaced and the employees motivated to perform exceptionally to improve service delivery to disabled people. This analysis is the same as that done by I-O psychologists. Psychologists must have the ability to assess the problem using theoretical and empirical knowledge. I-O psychologists may be required to work in the task groups to help analyse the behaviour of employees in health care facilities and how the changes will affect these people. The tests in the tasks will require theoretical and empirical analysis. I-O psychologists have an in-depth understanding of this knowledge and will be helpful in carrying out this tests. Therefore, the link between the business problem and I-O psychology is quite close.
Personal and Professional rationale for selecting RFP
This RFP selection was based on professional and personal reasons. From the professional point of view, this RFP is relevant to I-O psychology. The RFP involves various I-O psychology activities such as analysis of organizational performance, employee behaviour, client behaviour and response, and empirical and theoretical testing of systems to ensure they are functional and efficient. On a personal level, this RFP was appropriate because I have a lot of interest in the health sector and especially the disabled individuals. I have a passion on this topic hence; I enjoy working with an RFP on the topic. The RFP has the correct format of a typical RFP. Its requirements, purpose and scope of work are clearly outlined hence; it is the best RFP to use for my Masters project
Conclusion
The RFP is about addressing DMHC’s business problem of developing a system that would enhance outreach programs and the health care system for disabled people in California. The requirement needs include specific attachments that have been outlined in the RFP and the basic requirements such as the business problem, requested tasks, the format and contents of the RFP. The RFP has a close relationship with I-O psychology because it involves the study of human behaviour in the health sector and carrying out empirical and theoretical tests to ascertain efficiency.
References
Brown, E. G. (2013, February 13). REQUEST FOR PROPOSALS (RFP) MATERIALS AND OUTREACH TARGETED TO INDIVIDUALS WITH DISABILITIES REGARDING THE AFFORDABLE CARE ACT RFP NO.12MC-SA021. Retrieved May 14, 2013, from Department of Managed Health Care.
