As per one of the recent researches, it has been noted that, there is a positive relationship between effective team working and improvised organization performance. Team working approach also helps in creating and maintaining a positive and healthy work environment. The researchers have found out that, with the implementation of this approach, they are able to get improvised outcomes, and increased staff satisfaction levels.
Importance of Quality Improvement
Customer satisfaction will improve with continuous quality improvement, and hence, to achieve such outcomes there are certain parameters defined for it. These include – (i) Collaborative and support amongst all (ii) culture of transparency (iii) improvised communication (iv) presence of not only qualified professionals, but also better technologies (v) open discussion amongst all the staff members (vi) encouragement by providing growth and appreciation (vii) visible leadership (viii) top-management involvement in providing promotions and better opportunities to the staff and (ix) valuing the staff contribution. All these will actually create an environment that will not only help the employees to improve their practices, but will make them learn approaches that will be better from the perspective of Leadership and Management. The most important parameter however is a team working approach, wherein several employees will be working together for one common goal. The thesis of this paper will try to find out the importance of effective team working in achieving desired organization performance.
Formation of Teams
Once the manager and his team identifies the candidates that have the required technical skills and other job attributes, he should then inform him about the procedures and other legal obligations that the employee is required to complete it. Further, he needs to formulate teams and assign the job responsibilities as per the requirement of the projects and other activities within the organization. However, while performing such procedures, the managers need to keep in mind that, there should not be any ageism factor, any discrimination factor, or any other diversity factor taken into consideration for the selection of the candidates. There should be fair and equal practices established during the formation of teams (Dvir & Shenhar, 2011). The manager needs to give equal opportunities to all the candidates.
Training and Development for the Teams
The organization needs to educate and update its team members regarding each and every issue, and the protocols associated with it. The training sessions should address the role of hierarchy and power for the employees (Haas, 2006). All the employees should be provided training on how to work in teams. They should be provided with a set of instructions that will guide them for the given set of responsibilities in the team.
Challenges in an Organization
In an organization, we might face the challenges of communication due to the difference in cultures and social values. For example, people of America tend to be more casual and informal in their work approach compared to the people from Japan and Germany. Hence, conflicts might arise between the employees in the given multinational enterprise. In such situations, it is advisable for the employees to learn about different cultures, their aspects, and their way of working. The teams as a unit will thus, improve their communication style and working approach.
Advantages of Team working in improving the performance
Team working helps in delivering the objectives as per the expectations of the organization. All the team members are assigned a specific task and thus can contribute. In addition, we can organize the team formation on the basis of the different skill-sets and abilities of the employees. And, hence the productivity levels and efficiency will eventually increase with the formation of such teams. The Manager will be assigning a team leader who will be working after managing the entire team. Each of the team members will be preparing the blueprint of the entire plan by contributing their ideas and opinions. In addition, each of them will be provided with specific objectives and associated deadlines. They will be even provided with different milestones so that we can check upon the performance of each of the team members on an individual basis. The team leader will be organizing meetings on regular intervals to check on the progress of the assigned project. He will be making the necessary modifications depending upon the needs and requirements of the project.
The top-level management should promote these team members not only for their performance, but also for motivating them. It will boost the inner morals of these employees. It is important to motivate them at regular intervals, in order to increase their job satisfaction levels. In addition, rewarding a particular employee will motivate other team members, which in turn shall improve the final performance of the organization. They will get inspired from each other, and this is how the team works in a better way as compared to an individual basis.
Role of Team-leader
The team leader should possess the desirable administrative qualities so that he can manage his team quite well. He needs to monitor the achievements on a per day basis. From day one, he will be assigned with specific targets, which he needs to achieve at any costs from his team members. He needs to motivate them, provide them useful, required and necessary guidance so that the team members can help him in achieving the desired objectives. Besides, he needs to remain and walk within the given time frame. He along with his team members need to prepare daily, monthly, quarterly, semi-annually, and annual targets. It will be not an easy task for him; but, still he needs to overcome the challenges through good vision, through appropriate allocation of resources.
Changing roles and responsibilities
The different roles and responsibilities of the organization will be assigned to the team members based on their qualifications, abilities and experience. These roles and responsibilities will keep on changing as the time progresses. Hence, it is important for the team member to develop leadership and management skills for further improving their performance. They first of all need to develop their technical skills and abilities, so that they become efficient and self-reliable in their job roles (Lewis, 2008). Further, they need to start adapting to the culture of leadership and self-management. They need to solve those issues, by discussing it with their supervisors. For this purpose, they can utilize self-assessment instruments and other evaluation methods, which will assess the strengths and weaknesses of all the staff members within the organization.
All the team members need to work with their team leaders so that they can set their goals. They will be able to understand the organization environment, and accordingly strategize their objectives. In order to perform better they need to boost their self-confidence. Working through a team-based approach will also help to create mutual trust amongst all the team members. Emotional bond amongst all the staff members will hold all together, which in turn will help to create a healthy work environment. Each of the team members needs to understand each other and try to avoid social loafing and shirking. They need to respect each other’s opinions, and try to arrive at a mutual consent. Team working makes the organization’s processes faster, which in turn improves the performance of the entire organization. The volume of the work increases, which has a direct impact on the bottom-line of the organization.
Conclusion
Team working helps an organization to achieve the desired objectives within a given time frame. In addition, it keeps together all the employees of the organization, which is key determining factor for achieving better performance. However, it is the responsibility of the team leader and the top-level management to see that there are no conflicts in the organization. They need to motivate them, reward them, and keep promoting them so that their inner morale and job satisfaction level will increase. The team leader can assist the team members at each and every stage. He needs to establish better collaboration amongst all the team members. The team leader along with his team members need to improve their strategies and tactics for improving their performance. This in turn shall improve the productivity levels of the entire organization.
References
Dvir, D., and Shenhar, A.J., 2011. What great projects have in common? MIT Sloan Management Review, pp. 19-21.
Haas, M.R., 2006. Knowledge gathering, team capabilities, and project performance in challenging work environments. Management Science, pp. 1170-1184.
Lewis, J.P., 2008. Mastering Project Management: Applying Advanced Concepts to Systems Thinking, Control & Evaluation, and Resource Allocation. New York: McGraw-Hill.
