The New Medicine One of the main focuses in improving health care quality is patient centeredness In the past, it was commonly thought that physician-patient communication was generally sufficient and was not a cause for worry. In the video exerpts, Groupman (2016) speaks on how It seems that an increasing amount of patients are dissatisfied with their level of communication with their physicians. Many complaints are related to physicians not engaging the patient into conversation or not listening to the patient adequately, which can result in poor health outcomes. Dr. Arthur Kleinman reveals that positive doctor-patient communication is related to positive outcomes for the patient. Patient-physician communication is the way to establish a relationship that fosters positive health outcomes for patients. Effective communication on the part of doctor requires training and knowledge of their patients' background; experience alone is not enough. Patient-physician communication is a vital component of high quality healthcare: it influences patients' ability to recall physicians' recommendations, achieve satisfaction, adhere to treatment regimens, and even achieve favorable biomedical health outcomes Poor communication between physicians and patient interferes with the patients' ability to understand their options; make informed decisions about the next diagnostic treatment options. frustration during communication with patients who have difficulty discussing their symptoms, expressing concerns, and understanding recommendations In the video excerpts, clinicians discussed ways which observed behaviors of specialty physicians and the ways their patients perceive them. The study went in depth to discover the communicative behaviors used by specialty doctors; and their patients' perceptions of the communicative act as well as their satisfaction with the encounter. Groupman commented on a recent study where the results showed that less than one of every four doctors gave their patients an opportunity to participate in any type of decision-making at the surgery. Physicians can respond better to patients by calling patients by their name, smiling, being aware of their expectations, how the disease was affecting their everyday life and family circle, and clear verbal and non-verbal empathy and eye-contact. Groupman (2016) concluded that some physicians show a limited range of communication due to use of "doctor-centered" style that allows for little patient participation. Also, patients' perceptions of patient Dr. Robert Jaffe (2016) comments that the physician-patient relationship may be particularly influential in the case of older adult patients. First of all, the older adult population spends a considerable portion of its time interacting with physicians. This is likely due to the fact that the number of chronic health problems tend to increase with age, particularly in adults with low socioeconomic status. As a function of the substantial amount of time spent with the physician, the physician-older adult relationship appears to evolve over time/ Additionally, older adult patients appear to hold different expectations for medical interactions. physician-patient relationship in which the physician assumes authority One way to understand this is according this to generational differences. Historically, it was not uncommon for a family physician to make house calls and have long-standing relationships with patients. Further, the physician was viewed as the sole expert in medicine as well as an important authority figure within the community. Generally, patients were expected to follow his or her recommendations without question. As a result of this authoritative approach to care (common before the era of consumerism) older adults learned to assume the role of the passive patient It was predicted, however, that older adults’ attitudes and expectations of medical care would begin to shift as the “baby boomers” approach age 65.
References Jaffe, Robert (2016) Gaining a patient's trust. Retrieved from http://www.thenewmedicine.org/professionals_and_educators.html
Kleinman, Arthur (2016). Gaining a patient's trust. Retrieved from http://www.thenewmedicine.org/professionals_and_educators.html
Groupman, Jerome (2016). Finding time for patients. Retrieved from http://www.thenewmedicine.org/professionals_and_educators.html
Free The New Medicine Essay Sample
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