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The Oakes hotel is a popular hotel of Canada that has recently revamped its structure and paraphernalia with outstanding refurbishment. The Oakes hotel offers a combination of best comforts and traditions to meet the towering standards of other Grand hotels and competitors. The hotel management proudly presents newly refurbished top class Falls-view suites and rooms, equipped with modern lodging and catering facilities, as an added feature. The elegant, modern steel and glass building highlighted with a newly made 21-storey tower and two top class elevators. The high-speed glass enclosed design elevators provide a modern enchanting look to the customers. The lobby area provides temperature controlled air-conditioning facility and offers 24-hour hospitable service at reception. The Oakes hotel facilitates its customers by providing them a bar, a restaurant, spacious parking area, a cafe and efficient room service.
An accommodation with stylish toiletries is just one of the lavish appearances that you shall expect at Oakes Hotel “Overlooking the Niagara Falls”. The hotel management provides Band-Aid facility for those searching for family friendly hotels in Niagara Falls. A wholesome package of attractions at the hotel adjacent to SKYLON tower, include views of Horseshoe Falls and Bridal Veil Falls. Also, “Cave of the Winds” and “Niagara Falls State Park” lie adjacent to the Oakes Hotel.
The Oakes Hotel offers Facility of Courtyard Rooms
Double Bed Rooms
A beautiful room in the middle of courtyard breadth at an amazing value! Enjoy all the amenities offered at The Oakes Hotel after the view. This accepted room comes with two bi-fold sized beds, a sitting area, hair dryer and pay per appearance movies. All apartments at The Oakes Hotel are Non-Smoking. Apartment covers the Bell service and Applebee's room service.
King Jacuzzi
This adventurous allowance comes with a huge sized bed, from room egg-shaped Jacuzzi for two, gas fireplace, sitting breadth with sofa, hair dryer to pay per appearance movies.
Deluxe Two Queens
This beautiful room is in the middle of 2 through 6 floors, with top story to beam windows opposing the Niagara Falls. This room includes two queen size beds, a sitting area, artist amenities, adamant and bed-making board, digital TV, radio anxiety clock, hair dryer and pay per appearance movies. From this room, you'll accept the appearance towards the acme of Niagara Falls, and the Niagara River.
Competitors of The Oakes Hotel
- Prince Wales of Niagara on the Lake
- Wyndham Garden Niagara Falls Falls-view
Strategies to Stand at the top and Beat the Competitors
Think about your acquaintance of getting a chump in a restaurant or a chump in a hotel. What else, afar from the aliment in restaurants and the accessories in beautiful rooms, do you expect to carry out your hospitality experience by adding agreeable and satisfied with it?
In the hospitality industry, barter rarely absorbs authentic articles, but a mixture of articles and services. The people who dine in the restaurant will pay for the aliment and drinks, but they also have to pay for the offered services by the servers. The bill has covered both real and abstract experience.
Tangible features offered by Hotel, as a part of hospitality by providing a steak as the main course, a bottle of abode wine, well-groomed clean-cut account agents and beautification of the restaurant. Intangible features offered by Hotel, as a part of hospitality are an appropriate dining atmosphere or the pleasant attitude of the hotel management staff.
An acknowledged hospitality of the business does calculate on its facilities and services, but also how the hotel management deliver it. The qualities of the hotel management team and the way they offer the facilities and services are generally important than the real products in creating the hospitality practice satisfactory or unsatisfactory. The two elements can add to the absolute practice in the service delivery procedure (Juwaheer, 2007).
Marketing Challenge
The real appearance of the hotel is always in the eyes of competitors and hospitality operations that aimed for high-ended barter and superior gradually absorb and added as assets for the hotel in the form of action to create a differentiation and creating a marketing challenge for its competitors. Many of the marketing challenges face by the hotel management team are cost of labor, newest trends introduce to deal with multicultural issues, profitable stability for the hotel and increase market of competitors (Rodr'Iguez-Ant'On & Del Mar Alonso-Almeida et al., 2012).
Recommendation
The Oakes Hotel management team needs to familiarize through interactions with customers, read the important letters about customer’s needs and expectations to meet customer’s requirement for achieving the real accomplishments i.e. to provide satisfaction.
Interactions among centralized agents or inter-departments to meet with the challenges of the competitive market. The success of the hospitality depends on the experience among agents and customers. Opportunity to plan and work in the hospitality industry at the front row open many doors to deal with professionals at one to one level. Also, you have a chance to communicate and meet with peoples that come from different backgrounds and cultures. A well-groomed receptionist at the hotel that can perceive his/her place as a day tripper ambassador create an enjoyable and challenging experience for the customer. The job achievement through with the heart of customers, also interactive nature will allow an alternate attribute to carry out in the hospitality industry that can help in attracting the youngsters with an outgoing character (Sohail & Roy et al., 2007).
Bibliography
Juwaheer, T. D. (2007). Using service quality expectations as a criterion to segment international tourists in the hospitality industry: an outlook of hotels of mauritius. Journal Of Travel \& Tourism Marketing, 21 (2-3), pp. 1--18.
Rodr\'\Iguez-Ant\'On, J. M., Del Mar Alonso-Almeida, M., Celem\'\In, M. S. & Rubio, L. (2012). Use of different sustainability management systems in the hospitality industry. the case of spanish hotels. Journal Of Cleaner Production, 22 (1), pp. 76--84.
Sohail, M. S., Roy, M. H., Saeed, M. & Ahmed, Z. U. (2007). Determinants of service quality in the hospitality industry: the case of malaysian hotels. Journal Of Accounting, Business \& Management, 14.
