The role of operating manager in information system
Introduction
An operations manager plays a crucial role in an organization to ensure business operations run smoothly, and efficiently. The information systems operating manager is charged with the executive position in management and implementation of information technology systems. Current business operations are faced with major shifts and improvements in information technology. As a result, the roles of an information system operating manager keep on piling and modernizing. This essay gives a detailed explanation of the complexities and functions of an information operating manager.
Background
Management of the information system is an important facet in any organization. There are myriad information system complexities and tasks involved in a workstation. Business functionalities are designed to utilize the implemented information system in an organization. All the departments and business operations are centralized and coordinated through computer systems to ensure efficiency. Knowledge of the information system to staff may be limited, leading to operational failure in respective business units. Business departments in an organization need an information system to carry out day to day activities such as sales, marketing, human resource, finance, and also production. These business units are interlinked with each other in the computer systems and require upgrading and development from time to time.
Discussion
Information system (IS) operating manager is usually in charge of the computer systems within an organization. Information systems’ related problems are addressed to the operating manager as he or she possesses technical and operational skills required. As an executive of the company, the IS manager supervises and manages the activities other Information Technology (IT) professionals. Most of these positions have a high demand in industries centering on computer systems and software designs. However, they play an equally vital role in other industries since information system technology has been embraced in all business sectors.
The IS managers are charged with the responsibility of undertaking research, and development projects with the aim of increasing productivity. On the other hand, information systems and information communication technology are rapidly growing and changing in the modern world. Therefore, Information Systems operating managers are required to be abreast with current, and future computing strategies. Additionally, they are also obligated with the role of ensuring that software licensing regulations adhere. It is an important task, failure to which the organization could be on the wrong side of the law.
Company’s staff and information system users rely on the IS manager on mentoring, training, and development programs. New and existing staff members also receive appropriate support and guidance from the manager. Besides administering and maintaining information technology system, the IS operation manager provides hardware, software, and network solutions. Information system services have a central role in business as a small glitch in the system could result in disastrous impacts such as internal or external hacking. An updated and well-maintained information system guarantees safety from such system threats.
Conclusion
The roles of an information system operation manager are numerous and vital in an organization, ensuring effective communication and smooth running of operations. An IS operating manager serves as a communication intermediary between organization’s users and stakeholders. In this scenario, the IS Manager is the key liaison executive of an organization in matters related to information communication technology. Changes in the current information systems and improved technology have increased the need for more skilled IS executives. Sound knowledge and understanding of information technology maintenance and management within organizations help to improve productivity and efficiency.
References
Brown, C. V., DeHayes, D. W., & Hoff, J. A. (2012). Managing Information Technology (7th ed). New Jersey: Prentice Hall.
Lake, P., & Drake, R. (2014). Information Systems Management in the Big Data Era. New York: Springer.
Misra, H. (2013). Information systems management in business and development organization. New Delhi: PHI Learning Pvt. Ltd.
Shukla, A. (2012). Management Information Systems: Text and Cases: a Global Digital Enterprise (5th ed). New Delhi: Tata McGraw-Hill Education.
