Globus families tour operators also known as Globus Travel Group started in 1928 as a small family business by Antonio Mantegazza. It traces its history in Lake Lugano in Switzerland when he started using a rowing boat to transport visitors and commercial goods across the lake. Globus grew tremendously with time even acquiring motorcoaches that transported tourists in the region of Lake Lugano in southern Switzerland. Later in1950, Globus grew steadily operating 33 coaches in Rome, Venice, the Dolomites and French Riviera. Since then it has grown tremendously.
Mr Antonio Mantegazza’s core ideals of zeal, innovation and uphill struggle have enabled it spread its wings to over 65 countries on six continents i.e. Europe, North America, South America, Asia, South Pacific and Africa. With close to 30 tourism and aviation businesses served by over 5,000 professoals. In total, Globus travel brands carry close to 500,000 passengers yearly making it the largest tour operator globally (Christiansen,p226).
Having started in 1928 Globus tour operators has grown tremendously to date being ranked among the best tour guides worldwide. With its global popularity it has stabilized its market in the six continents greatly giving first-class services to its customers. With its promising growth, Globus Tours will promisingly reach all corners of the world gradually.
Globus has an Accounts department that prepares accounts for the economic decisions of the company. It also accounts for all purchases, deposits and final payments in the company . For vacation, persons are required to pay a non-refundable or non-transferable land deposit of $250 per person per vacation. Air-Inclusive vacation deposits and final payment, cruise tour, hotel refunds are all catered for at the accounts. Globus is also insured by the accounts department against collateral hence safe guarding its clients. The human resource department is responsible for clients' safety, accommodation and their well being all through the vacation. Customers are provided with tour guides who accompany them during the visits. The purchasing department offers opportune purchasing options to its clients prior to the vacation for their convenience. Also, this department buys a lofty amount of travel services across carriers, accommodation and services. The Sales and Marketig department takes the role of marketing Globus world wide through advertising and research, brochuresare available in all its locations where clients can get to know in details what it offers.
Globus product line up includes Included Features where travelers are taken inside for individual experience and up-close. Second is Hotels which are strategically located, first class, uncompromised providing the best services in accommodation worldwide in five star hotels, including Sheraton Hilton among others. Following is Tour Directors who are pretty well experienced with over 14 years experience. More than Coaches which provide enjoyable modes of transport such as boats, trains and others. Next is Guaranteed Departures that are booked by their clients during vacations worldwide offering superb first class services to their clients. Finally Value of the clients services is magnified offering them even additional services and features no the vacation.
Having progressed drastically to greater heights in its constant operation in the over 65 counties and in 6 continents, I see Globus growing bigger, more affluent and spreading its wings to other countries that are yet to be ventured in. With its good organization, the number of clients seeking first class services will gradually increase, acquiring more facilities to accommodate the growing number of customers that will significantly attract more shareholders. More avenues for Globus will open increasing more of its services in Africa and in Australia. In addition to revenue generation, Globus will hence significantly boost the tourism sector leading to an immense increase in both domestic and international tourism, exceedingly raising the involved country’s revenue and so boosting the entire economy.
Work cited
Christiansen, Bryan. Cultural Variations and Business Performance: Contemporary Globalism. Hershey, PA: Business Science Reference, 2012. Print.
