English 11
Introduction
The business world consists of experts who are employed to work on a day today basis to achieve the given set of goals and objectives. The personnel who are employed are given several responsibilities to handle as they go on with their duties. Among these duties is the task of handling and assisting customers or clients on the general information of a given organization code of conduct and ethics to be followed. These codes are always outlined by the management and expect the employees to adhere to them strictly for the smooth cooperation of the organization and its clients.
Stephen Leacock outlines and illustrates best how employees of a given organization cooperate effectively with its clients. According to his article, ‘My Financial Career’, the author showcases how the employees grow or rather develop certain attitudes towards the clients. Another perfect article that illustrates best the attitude developed in the business world is by Barry Callaghan, ‘Mellow Yellow’, the author illustrates how people relates to one another and the type of attitude that they develop out of the relationship. The author shows this through the smooth and rough situations that the protagonist of the article went through. The difference in personalities of various individuals is what the author seeks to bring into perspective. This difference causes the acute attitude development that can be adopted easily by various personalities.
Inquisitiveness
Both authors of these articles bring into reality the inquisitive nature of various employees towards their clients. This is due to the skeptical nature and insecurity that an employee develops over a given client. The business environment is characterized by diverse characters that consist of good or unhealthy intentions. Some of the good intentions include; doing or undertaking smooth operations with the business providers. Unhealthy intention might include; theft, competition by potential proprietors among others. This gives a valid reason for any given employee to inquire more about the client that does business with them on a regular or seasonal basis. This will create a platform of getting to know more about the client, and their intrinsic ideologies concerning the business set-up and their mode of operations.
Unity
According to Sheikha Al Mayassa, ‘Globalizing the local, localizing the global’, the presenter seeks to present an aspect of divine unity in the workplace across all the business set-up. The author brings out the aspect of smooth relation of workers among themselves and that of the clientele. Sheikha stipulates that developing a positive attitude in the workplace through unity will stimulate positive results for the business and will contribute to retention of incoming clients by the business. The presenter focuses mainly on the aspect of understanding one another internally before developing an external mode of understanding. She outlines that this creates harmony in the workplace and allows all the business players to relate smoothly when undertaking their duties.
Enthusiasm
The aspect of enthusiasm is also another major positive attitude that creates smooth cooperation in a business setup. Enthusiasm between the employee and clients creates a smooth environment for undertaking business. Glamour of individuals undertaking business activities brings about smooth cooperation of clients and employees. This is attributed by the intrinsic satisfaction that the clients acquire from the business. According to the article, ‘Mellow Yellow’, the author portrays how this aspect can be put into practice in the real life. Every new person that the major player in the article meets with offers new insights due to the enthusiastic nature that exist between them.
