Discuss ways to involve the patient in health care improvement CQI:
Continuous Quality Improvement (CQI) programs describe a system that enhances the provision of health care by assessing problems, executing and monitoring remedial action and studying its efficacy (Sollecito and Julie 4). The system ensures that a particular health facility adopts a structured procedure in identifying sections of the healthcare that require improvement, and when such areas are identified, the medical staff develop and implement improvement approaches and strategies. An important element of the CQI is in the monitoring of critical, high volume, or difficult-prone aspects of health care. Such areas include patient involvement in improving healthcare, access to health care, continuousness of care, crisis and emergency care, and adverse patient events, such as all medical-related deaths (Sollecito and Julie 205 -206).
This report will focus on the application of the CQI programs in involving the patient in the administration of health care services, with focus on successful patient recovery. The author will further shed light on the difference between patient involvement and patient satisfaction concepts, and their application in health care improvement. Moreover, the report will describe strategic marketing practices espousing quality health care initiatives.
Use of CQI in patient recovery:
As a new component helping in reshaping healthcare processes, patient participation and involvement in the administration of healthcare is gaining tract across the medical field. The model has found successful incorporation in various aspects of patient care, including decision-making and management of chronic and mental-related diseases. With reference to the CQI model, medical professionals engage the patient on a new role, where the patient contributes towards the most health care practice that both parties consider appropriate, which accords a great sense of well-being on the patient and aids on prompt recovery (Sollecito and Julie 205 -206).
According to a scientific study conducted on the effect of involving mentally ill patients in the implementation of health care services, this provision was found to evoke the cognitive and psychological stimulus to a positive mode. The brain was triggered to appreciate and understand the implemented health care practices, which subsequently elevated the level of brain receptivity and response to the treatment procedures (Ross 53).
Besides drugs administration, the patient was made to decide on the best combination of treatment regimen, such as requests to engage in frequent mental exercises like face-to-face conversations and poetry writing. Consequently, recovery time was found to be shorter as compared to a treatment procedure where the patient was never involved in the medical decisions implemented (Ross 56).
Joint commission recommendations:
The Joint Commission is a medical oversight body that safeguards patient safety standards with the objective of enhancing health care services across the United States (Ross 43). Upon affirming a medical practice that is set to improve health care, such as patient involvement towards a better outcome, for example quick recovery, this oversight body should endorse such a practice across all medical facilities within the country.
Patient satisfaction and patient involvement:
Comparatively, patient satisfaction defines a cumulative mental satisfaction over the general state of healthcare services delivery (Sollecito and Julie, 210). Therefore, the two processes are entrenched on a sound patient-doctor relationship. The main important aspects in patient satisfaction include the level of job satisfaction among the care providers, the amount of wait time invested by the patient in seeking health care services, and communication paths between the patient and the medical staff. Where the patient considers that the entire processes have been set for the common good and best outcomes on his or her health, the mind is triggered to an enhanced level of receptivity even with longer waiting time.
In defining the differences between patient involvement and patient satisfaction, patient involvement is always directed at enhanced patient recovery and outcomes. On the other hand, patient satisfaction is set on an enhanced mental state that does not guarantee quality services delivery. Patients may be satisfied with a service that fails to improve their health, or even dissatisfied with a medical service that would practically improve their health.
Social marketing and quality improvement initiatives:
It is important that medical practitioners should share and disseminate relevant information that has the prospects of enhancing health care, to both the medical staff and patients. Evidence on positive outcomes on patient involvement towards their recovery process ought to be availed to all medical staff in all medical facilities and to concerned patients. Therefore, this information is posted on social media in the form of promotions, interpersonal communication in clinics and hospitals, and community level outreach. With this information at hand, patients and the medical staff can reach a consensus on what would work best for different medical conditions.
Conclusion:
As the medical field continues to evolve, new medical practices are gaining prominence in health care delivery. As the medical practices advances, the need to assess their efficacy towards addressing relevant medical events remains imperative. In this case, involving the patient in addressing adverse medical conditions will dependably improve health care with more successful outcomes. Subsequently, disseminating this information upon evidence-based experiences will be an important tool towards bringing about change across the healthcare industry, to the satisfaction of both the patient and the service provider.
Works cited:
Ross, Thomas K. Health Care Quality Management: Tools and Applications, 2014. Print.
Sollecito, William A, and Julie K. Johnson. Mclaughlin and Kaluzny's Continuous Quality Improvement in Health Care. Burlington, MA: Jones & Bartlett Learning, 2013. Print.
