Admittedly, there is growing competition in the landscape supplies business. While there is increasing demand for the landscape pieces of equipment, customers prefer companies that go an extra mile to address their concerns. Specifically, this paper entails the business plan for the company, which outlines the competitive strategies and maxims customer satisfaction to achieve business objectives.
Password as Their Key Code
Creating an online portal for business would be a significant milestone in the present business environment because customers value obtaining their needs in the most convenient manner. In addition, using the password as a key code will instill confidence in customers, and this would make them sign up for their individual accounts. The business will use the accounts to follow up customers and collect data about their products and services to facilitate improvement decisions.
Password for Blog
The creation of a password for the blog will people to create accounts where they will share information about the different landscape supplies and the services the company provides. In essence, customers can obtain the information they need from the blogs. In addition, paying people for their well-designed articles will encourage advertising for the company and build customer loyalty to boost profits.
Consulting Skype, Phone and Video
The company will focus to improve the ‘contact us’ section by adding a Skype link, a phone contact and video. The provision of a variety of contacting platforms allows customers and other people to have an easy, faster and convenient way to solve problems and find answers to their questions. The videos will help customers and other people to obtain solutions for their problems from a different channel.
Get Rid Of Loyal Customer, Post Advice from Blog
The move to post advice on the blog rather than in newsletters will expand the customer base for the company. Blogs will ensure that all people obtain information regardless of their loyalty, and this will allow the business to build a good reputation necessary for increasing the market share.
