Write a policy and procedure for determining eligibility for charity care.
Departments: Billing and Insurance
Purpose of policy: This policy will determine who meets the requirements for charity care.
Procedure:
Patient makes an appointment.
Evaluate the patient’s information to prove he/she cannot be able to afford the medication.
Ensure that the medication does not exceed $150.
Have the patient sign an agreement that any payments over the limit of the charity will be paid in full by the patient.
Have the patient understand and commit him/herself in writing that the cost of transport or any other cost related to the treatment that need to be acquired from outside the facility will be paid for by the patient.
Attachments:
Write a policy and procedure for whose responsibility it is for collection activities.
Purpose of policy: to stipulate how payments for services rendered are collected.
Procedure:
After patient arrives at the hospital, collect his/her information on how he/she intend to pay for the services.
Record all the costs incurred in the course of treatment in one inventory.
Ensure all payments are cleared before performing any costly operations such as X-Ray and surgeries.
Ensure all payments are entered in the necessary records and the patient provided with a receipt.
Attachments:
Template for Developing a Teaching Session or In-Service Training
You have found when auditing a medical record that it is incomplete. Prepare a teaching session on what goes in the medical record and how to ensure its consistency. Create an outline, a sign-in sheet, and a handout.
Departments or positions included in session: casualty and reception department
How this topic pertains to your department or job title: It is important for the management to have all necessary information recorded as they enter the facilities.
Why it needs to be discussed today: One of the patient passed on in the hospital and it is not possible to contact the family as his details were not captured in the admission book
Brief description of the history of this topic: the importance of recording personal information of patients is to help in knowing who to contact incase the health situation of the patient gets worse
Situations that apply to this setting: It is important to record the personal information of patients who walks themselves into the facility and get any information about patients unconscious when they were brought in from those who brings them.
Discussions: what are the likely scenarios where the admission department in a house fail to record the details of a patient?
Questions and answers:
Handouts to be distributed:
Sign-in sheet to be created, including date and topic.
Copy of well filled admission form
Template for Developing a Teaching Session or In-Service Training
You have found when auditing a medical record that the use of abbreviations is inconsistent and impacting patient care negatively. Prepare a teaching session on how to ensure their consistency. Create an outline, a sign-in sheet, and a handout.
Departments or positions included in session: Laboratory, nursing and doctors
How this topic pertains to your department or job title: using of abbreviations if not done correctly poses a serious harm to the patients and our professionalism
Why it needs to be discussed today: list of abbreviations used in the hospital
Brief description of the history of this topic: it is necessary to use abbreviations to minimize the size of medical reports.
Situations that apply to this setting: the main situations where abbreviations are used are in the laboratory, by doctors for the laboratory and the chemists.
Discussions: Which are the abbreviations that need to be changed?
Questions and answers: list and state in full all the abbreviations used in all diagnosis and treatment
Handouts to be distributed:
Sign-in sheet to be created, including date and topic.
A list of all abbreviations and their meaning in full
