Discuss the "chain of events" when a patient incident occurs
Discuss the "chain of events" when a patient incident occurs
In a healthcare organization, the management has to take action against risk manager and quality manager during the procedure in which a patient has given medical treatment, but he/she get harmed, as the result of a medical error. As, risk manager and quality manager are the ones that are responsible for such medical error. It has also considered that many patients nowadays are harmed from their healthcare organization. It has shown through evidence that says, “Permanent injury or long stay in hospitals or either occurrence of death” have seen as a result in many patients due to medical error (Tweedy, 2005).
Further, the procedure towards the occurrence of the incident the risk management team of the healthcare organization have to be prepared to take immediate action that includes facility to provide care on an immediate basis. Also, there are some essential procedures that healthcare organization have to follow and work according to it that include; providing preventive and safety majors, getting detailed information about the chain of events and removal of malfunctioning equipment or supplies (Tweedy, 2005).
Relationship between Quality Assurance Department and Legal Department: When it comes to risk management and quality improvement procedure both are working separately in the healthcare organizations. Whereas, reporting has handled differently by every individual that is having the responsibility of working on each function separately. The efforts done by quality assurance department in healthcare organizations is striving hard to work effectively and efficiently for patient safety (Haxby, Hunter & Jaggar, 2010).
When it has an association with patient care, the quality assurance department is the one finding possible solutions to deliver the best quality service that is safe and contains high standard. However, considering the relationship of the legal department in the healthcare organizations the behaviors of a nurse manager is compliance to certain rules and laws. Moreover, the behaviors of a nurse executive is based on the patient care standards that are following the rules of all professional literature along with policies and agency standards set by the healthcare organization (Haxby, Hunter & Jaggar, 2010).
The standards made by the healthcare organization towards patient safety are working in order to identify areas through considering liability or risk. The management is responsible to have assurance of hiring well-educated staff. Also, management needs to be capable of dealing with risk management and compliance issues. According to the healthcare law, there are two types of laws that are civil law and criminal law. As, these laws are applied with preponderance of litigation that is civil in nature (Dearmon & NEA, 2013).
Liability towards an Incident with Staff, the Organization and the Patient: The clinical procedure has to follow a specific process and policies. Further, the potential liabilities have taken into consideration, and proper action has taken towards identifying the areas in order to ensure the staff is well educated about risk management and compliance disputes. However, the healthcare department is responsible to provide developed systems towards reporting of an immediate incident (Dearmon & NEA, 2013).
Therefore, many healthcare departments are encouraging quick reporting towards potential liability. Also, the staff at all levels have to follow up with envisions in order to make accurate actions for identifying areas based on potential liability (Dearmon & NEA, 2013).
Work Cited
Tweedy, J. (2005). Healthcare hazard control and safety management (1st ed.). Boca Raton: Taylor&Francis.
Haxby, E., Hunter, D., & Jaggar, S. (2010). An introduction to clinical governance and patient safety (1st ed.). Oxford: Oxford University Press.
Dearmon, V., & NEA, B. (2013). Risk management and legal issues. Management And Leadership For Nurse Administrators. 6Th Ed. Burlington, MA: Jones And Bartlett Learning, 557--586.
