Carl Robins and ABC Incorporated
Carl Robin
Carl Robins was promoted to a new recruiter position six months ago for ABC, Incorporated, and he was cognizant of the fact that this promotion would surely play an overwhelming impact on his life. In order to make Mrs. Monica Carroll’s Operations Department work smoothly, Carl appointed 15 more employees. However, Carl Robins himself was going through multiple issues that wanted his instantaneous attention and he was not getting any ideas in order to resolve the concerns as he was not geared up to handle all the responsibilities solely for his promoted position. Moreover, he also lacked the appropriate knowledge, skills, suitable training in order to act efficaciously upon his duties.
Background
Every aspect of the job was heading in the right path for Carl Robins; he had gotten a promotion to become the new selection representative (recruiter) for ABC Incorporated. Despite the fact that, Carl was inexperienced to his promoted position, however inside just six months, he figured out that the company is in search of more employees, therefore, he hired 15 new workers for the organization. On 15th of May, the operations department manager, Monica Carroll came in contact with Carl regarding the concerns that were expected to be resolved linked to the new hire orientation. Carl guarantees Monica that everything was taken care of, regarding the orientation new hires. However, as Carl was lacking experience in his present position, so he did not initiate all the vital preparations even until the end of May after the Memorial Day. Presently, Carl is confronted with some extreme difficulties while completing the new employments paperwork; he came to know that a few crucial steps had been overlooked. Apart from the missing data from the employment record, he likewise perceived that there were just three manuals that did not have the appropriate data and found that the preparation room would be busy for the whole month of June. This leaves Carl is a bunch of issues and that too without any clarifications.
Key problems
The primary issue was the absence of legitimate training of his new posting. A recruiter should have the necessary awareness of different recruiting situations, as in commercial, agencies, and organizations. The case study has made us aware of the fact that Carl was lacking the needed experience as a recruiter. Furthermore, he also lacked the basic qualifications to be successful in his promoted position. For an organization to select an individual who had no prior experience, ABC Incorporated ought to have given more time before finalizing the new hire. On the other hand, Carl might have avoided these circumstances if he had the required training. Even though, ABC Incorporated provided training for him to become a recruiter, however, it might have ended up in a better manner if the organization should have appointed another more experienced recruiter along with Carl.
The second major issue was the capability of Carl to show his performance under pressure. Certainly, he viewed a couple of tapes and learned the basic as a recruiter, yet he was not aware of the complete requirements to fill in this role. As a selection representative (recruiter), Carl must have got a certain expertise level and information to carry out the obligations. Furthermore, Carl was not good at cooperative with others. When Monica contacted him with her worries, he guaranteed her that everything would be well prepared even before the June regarding the training course. On the off chance that Carl had begun work instantly on the new employment orientation, he might have understood the circumstances that he was facing. In the light of Carl's slip-ups at cooperating with others, he gave Monica false affirmation that everything would be well prepared for the coming training classes. If we consider this in ABC Incorporated’s point of view, then this was certainly a disappointment for them.
Moreover, Carl’s poor skills in time management also became a major obstacle. In another position, Carl ought to have verified that his obligations were fulfilled before the time; rather Carl's stalling put the operations department and the whole ABC Incorporated in a conciliation situation. Managing deadline with the assigned task is not an easy skill, and if Carl would have been aware of it, he surely has proved to be effective. Rather, time management requires managing, planning, considering and resolving all the necessary tasks before the deadline time. Without becoming familiar with this approach, Carl might not have noticed the basic concerns until late May and the 15 incoming employees might not have gone through the process of medication screening. Among the 15 data records required for the process, Carl was only in possession of three, which were also having some missing documents, and the most serious concern was that the hire and training room was not vacant for entire June.
Alternatives
Carl only has two weeks in order to proceed towards resolving these concerns. The first solution could be the assistance from his peers, who could succor him by creating a team. Once the team is established, all of the 15 new employees could visit his office in order to complete application process. Each of the newly hired should complete the process by providing the required documents in order to be proceeded for the next phase. As soon as the process finishes, the new hires could be forwarded to drug screening department as completion of these phases will certainly help the corporation to initiate new hiring in the month of July. After completion of the drug screening process, Carl should fixate himself on the manuals that will be needed for the orientation program. As the more number of newly hired staff (15) and less number of manuals (3) will not suffice, and in order to resolve this issue, either new manuals of the company should be ordered or enough copies should be made for orientation.
Furthermore, the problem of not having a book training room for the orientation is very complex to be resolved. If Carl would have got the right knowledge of his employment position, he might not have faced it, as ABC Incorporated always hires more staff almost at the same time annually and this year is not different too. Therefore, it is very necessary to book a room for newly hired for the month of June. There are numerous solutions to solve this issue; these include, arranging another accessible area for the orientation to take place or to get a conference room on rent for the same purpose. The booking of training room is carried out by technology services department, however, by discussing a proper time face with his colleague Joe, Carl could schedule to call the new hires at some different time or arrange the orientation on weekend, that all could vary according to the room availability.
Proposed Solution
Focus on the teamwork could prove to be the best solution if ABC Incorporated wants to run more effectively. At the point when Carl came to know about this problem, he should certainly have visited Monica in order to discover the solutions. As Carl himself was not having experience in his employment position and his peers proved to be of little help, he should have been guided by a much-experienced employee. Therefore, teamwork might have helped him in order to solve the problem at first hand, which should be noted. On the other hand, Carl himself ought to have taken consideration of his job responsibilities more seriously in order to grasp how the process works while he is employed as a recruiter.
Employees working in collaboration with each other and each of them having proper training for their position could prove to be a vital part in making a company more successful. It also leads to the development of team spirit among the employees. Therefore, if all of the departments remain in touch with each other, it will certainly diminish the major problems in the hiring process. In order to accomplish this, Carl must note the necessary factors needed that will enhance his cooperation with his peers to rectify the mistakes happened presently.
Working as a recruiter is not a simple job. Therefore, Carl and the all of the newly hired employees in the recruiting department should be provided a training course that could assist them in executing operations related to their job more effectively. In turn, ABC incorporated would also gain more benefit from this policy’s renovation. Numerous large corporations process the candidates through computers and once the applications will be completed they will proceed to background verifications with the drug screening to take place on the same day. Through the usage of latest technology and proper training to employees, ABC Incorporated could reduce paperwork to create applications for new hire program and will also assist Carl in keeping up his responsibilities.
Recommendations
Being a corporation ABC, Incorporated be supposed to have extra instruction rooms in the structure. Building extra room in the company would enhance the prosperity of the company. New rooms will help employees in developing their careers; at the same time, it will provide the company with a trained class of new workers giving company a competitive advantage. The productivity of the employees can also be increased by allowing various departments to have orientation and sessions at the same time. It would also present an appropriate solution to all units of the company.
It can be concluded that Carl did not deal with his time sensibly as a recruiter. The concerns would have been raised and corrected before orientation if Carl had not delayed the recruitment process of new 15 workers. Carl failed to comprehend duties assigned to him as a recruiter for ABC Incorporated. The application process required the new employees to take their transcription and conclude the applications. After application submission, Carl should have sent all newly hired employees for drug tests. Distribution of manuals at the orientation should also be ensured by Carl. Carl needs to recognize his sense of duty and responsibility as a recruiter; therefore, he must register himself in the employment group.
Summary
Carl Robins was not prepared to operate as a recruiter. He didn’t have the appropriate training, understanding, time management, and abilities; therefore, he wasn’t able to perform his duties effectively. While working as a recruiter for ABC Incorporation Carl Robins encountered by numerous complex circumstances. The study evaluation offers substitutes to advantage both Carl Robins and the corporation. To attain success, the company should observe the information completely.
References
Arthur, D. (2001). The employee recruitment and retention handbook. AMACOM Div American Mgmt Assn.
