Schutz’s Theory of Interpersonal Needs
- Fundamental Interpersonal Relationship Orientation (FIRO)
- Need for INCLUSION
- Need for CONTROL
- Need for AFFECTION
Roles
- Role ambiguity: ill-defined role
- Role conflict
- Multiple individuals filling same or similar role
- Not filling a role team assumed was filled
- Inter-role conflict: individual with incompatible roles
- Mix-up of the roles
- Member not understanding what their roles are
- Assigned vs. emergent
- Assigned roles; specifically allocated roles
- Emergent roles; those that come up during groups operations.
- Rotation and multiple roles
- Multiple roles; One member performing several roles at the same time
- Rotation; Once a role is performed by one member, it is performed with a different member.
Team Meeting Roles
- Leader: responsible for the structure of meeting but not all meeting content
- Develop agenda
- Decision making
- Supervising the tasks of the team
- Ensure information sharing
- Resolve internal team problems
- Implement team laws and regulation
- Representing the team in forums
- Recorder: takes notes, records assignments, documents performance
- Timekeeper: reminds team of time usage; allocates specific amount of time to each member during the meeting,
Group Role Categories
Function Focus Effect
Maintenance Getting along with othersPromotes Group work
Self-centered Individual needs instead of group work Disrupts Group Efforts
Group and Member Confidence
- Members who lack confidence not able to share what they know or air their views.
- Confident members are more reliable group members
- Confident canthrive very easily.
- Over-confident group may go astray when it misses a concept.
Assertiveness Skills in Groups
- Dedicate time to arrange for meetings
- Ask a colleague to help you get an opportunity to air your views.
- Put across your opinions clearly.
- Maintain direct eye contact during the group meetings.
- Assume an assertive body posture.
- Show your feelings as well as thoughts.
- Speak vividly; observe you volume, pitch and rate
- Listen to the views of others
- Avoid destructions
- Arrive for the meeting in time
- Carry a pen and a notebook to the meeting
- Interrupt an argument politely
