Good Example Of Essay On Memo5

As you are aware of, our company has been pursuing corporate-wide programs to sustain our growth, manage our operational efficiencies and strengthen our competitive position in each of the regional markets we are in globally. Part of this program is developing Global Shared Services where we can optimize our available resources and promote efficiencies in our operation.
Shared services refer to the service provision that is done by a part of a group or an organization, particularly in case where the similar services have been found in large part of the group or organization. Thus, the resourcing and funding of the services are shared. The department responsible is known as internal service provider.
The implementation of the shared services will bring huge benefits to our organization in a number of ways. Firstly, the shared services will help our organization in increasing its efficiency by reducing cost. The dispersed operations of our organization will be centralized that will help to gain economies of scale. Moreover, shared services will help to reduce staff cost and location cost. Secondly, the shared services will make the process standardized i.e., there key operations will be controlled centrally that will help the managers to update and impose standard processes throughout the organization. Thus, the result will be increased efficiency and improved services. Thirdly, the levels of service will be improved which is one of the key benefit of shared services approach. As the key operations will be centralized, therefore best practices could be adopted to delivering services externally and internally and externally. Moreover, the changing requirements could be easily met and continuous improvement could be monitored easily. Fourthly, the shared services will help to create professionalization throughout the organization. Fifthly, the shared services will help to improve staff prospects i.e., the centralized teams will focus on important processes that will result in better career prospects of the managers and employees. Finally, the shared services will help to meet the changing business environment externally and to gain competitive advantage over our rivals.
In behalf of the global team, I am happy to inform you that the Shared Services system is now complete. It is fully operational and can serve our improvement requirements in the areas of Accounting, Distribution and Customer Services. You will all benefit from the faster, simpler and more reliable processes and information available at your fingertips. More importantly, it will aid you in your operational analysis and decision-making.
Training and Implementation. In the next six months, we shall be implementing systematic training programs to all users of the system. Your partners in the corporate head office will reach out to you to coordinate the requirements: trainees in your department and logistics to facilitate the training. Our IT and HR Department will spearhead this project internally to ensure smooth transition within the year.
Strategic Structural Alignment. Effective immediately, we shall be restructured as a matrix global organization. Our Finance Division, Distribution Division and Customer Care Centre will be reporting on a dotted line to the respective heads in our corporate office. This is to ensure the smooth implementation of our shared services program and to maximize our gain from this initiative. Please note however, that these divisions will continue to report to me functionally.
If you have any questions or concerns, there will be meetings to be set up so we can further discuss the transition process. We also have a special space in our website where you can send in any question or suggestions.
This innovative undertaking is a positive change in our organization and I look forward to your cooperation.