Part A: Work Role Report
Sublime Hotel and Beach Resort is a chain of hotels that span several states. It is in the service industry and has a relatively large and competent workforce. Specialization is necessary to ensure the workers comprehend the tasks and jobs they perform either individually or within a team. Furthermore, it creates a flow that explains their position, as well as their line managers to avoid unnecessary authority misunderstandings and disputes.
Each has specific roles and responsibilities. The management provides and maintains safety in the work environment, assesses and controls risk, and provides training, resources, supervision and information. They also ensure compliance with relevant rules and maintain order to increase efficiency and productivity. The employees should follow rules, report on any hazards or dangers, perform their work diligently and without hesitation applying training received and respect fellow colleagues.
Sublime’s departments have different goals and objectives for every month in pursuit of progressive efficiency. The marketing department sets a number for bed occupancy. Given bed capacities and to ensure high profits regular stay-in customers is important. Also increasing the number of walk-ins helps. They target 60% occupancy and an average of 150 walk-ins daily. The finance department’s monthly goals are 80% payment of all debts within the payment period to avoid monetary and non-monetary penalties; from suppliers and tax agencies. They also aim to recover 90% of money owed to increase the company’s liquidity and capital flexibility. The HR department aims to complete appraisals well before the deadline to plan for training programs, assess weaknesses and recommend improvements. To ensure competent personnel, hence reduce wastage of resources. The IT department focuses on ensuring no downtime occurs in terms of staff and customer access to company resources. They also want less than 6% of machines to breakdown, and cut costs in terms of printing papers, hardware replacements and lag times.
Each department’s long-term objectives ensure continuous improvement. HR plans to reduce redundancy and incompetency of staff to nil through regular training and recruitment. They want a specialized lean personnel team with contingencies in case of absenteeism or incapacitations. The IT department aims to roll out a single system that will allow for all departmental functions to occur on it; reduce the various systems already in place. They also aim to introduce biometric scanners in all units for staff and clients alike to improve rating and increase security. The marketing department wants to increase sales through aggressive marketing to local and foreign clients. Making tailored packages that attract people of various ilk. The Administration wants to increase flexibility by allowing departments autonomy for creativity. Granting more independence in a structured manner is their long-term objective.
Part B: Report Technology Invention
Technology is the application of knowledge in assistance of human life, alternatively changing and manipulating the human environment. A tablet PC is a single unit that has cameras, sensors, touchscreen, keyboard, mouse and a microphone. Unlike traditional computers, it is portable and smaller than a laptop. The tablet offers all the functionalities of a PC with the added advantage of being extra light. Furthermore, its battery life far outlasts that of the laptop. Hence, one can go for a long period without having to charge it. In terms of pricing, they are relatively cheap than traditional laptops, hence more bang for the buck. Normal PCs, usually, crash and lose data or cost a lot to recover the lost data, but tablets simply require a reboot and everything is back to normal, just as they were.
The tablet PC’s conceptualization was way back in 1968 by Alan Kay. He noted that the developments in flat panel display technology, miniaturization of computer components, advancements in Wi-Fi technology and user interfaces would result in an all-encompassing device. He made sketches that resemble the modern day tablet computers and called it the Dynabook. He foresaw a touchscreen capability that would do away with physical keyboards. Years later, the GRiDPad came into existence, mimicking the Dynabook.
The tablet has indeed changed the workplace environment in terms of operations and interactions. In the modern day workplace, people can conduct their work more easily. Checking and responding to emails can be done on the go. Presentations have become simpler with people loading them to tablets and moving in between meetings or sharing with other colleagues. Conference calls, including video can occur from anywhere, given there is an internet connection. Disseminating of company bulletins has been made easier and fun, as employees can receive information as they get released even when not at their work stations. In terms of socializing, they can keep in touch on the various social networking platforms, and this cement their organizational culture. In conclusion, adoption of technology has made work easier and more enjoyable.
