A Response Paper
There are many departments that visitors enjoy being part of, but hospitality is the major department that is envied and enjoyed by many people across the world. Hospitality is generally a reception distinguished by being friendly and generous for entertaining guests. Guests always prefer a favorable environment especially on hygiene, because they prefer better place in terms of security and hygiene than their own homes. Therefore, a hospitality department has the entire professional to ensure that everything is right to the level best of the clients. However, things might not always go as planned, and at one time or the other, something unexpected may crop up destabilizing the entire organization. For that matter, as a VP of Engineering of a hotel on the Las Vegas Strip, the water riser has just broken down in one of the sold towers, and because it will inconvenience the guest, I have to plan on the best action to ensure hygiene all through.
Memorial Day Weekend is a day that is distinguished by reviving the memories of men and women who dies in their line of duty in military in America. Normally, it is observed on the last Monday of May every year, and many people view it as a start to the season of summer. It is a day that happens once in a year, and therefore, American people do all they can to make it memorable. Different people have different ways of enjoying this day, but majority would wish to spend it on big and modern hotels, and being a VP engineering of one of the hotels on the Las Vegas Strip, I have to ensure that everything works as expected for people to enjoy this memorable day.
It is so unfortunate that a water riser has broken down. This means so much than just mere words. Water riser is responsible for distributing water from one station to another and once realized to be broken, it means that water will not be distributed to its respective places. This may cause tension, not only to the employees but also to the guests who spared their day to have fun along the Las Vegas strip. The consequence is that workers will not have water to cook for the guests. They will also lack water for sanitation, and given that a hotel requires cleaning all the time, it will inconvenience the employees and the guests. Sanitation is very important in the kitchen where food is cooked, as well as in washrooms. Lack of water will ensure bad smells especially from washrooms, and guests will not like such conditions particularly from a high-class hotel.
Besides, there will be no water to wash plates and cups for feeding the customers, and still, there will be no water for sterilizing towels to wash visitor’s hands before and after eating. On the same note, a high class hotel on a busy day like Memorial Day weekend will require continuous exchange of water in the swimming pool, meaning that the water will not be exchanged when water risers break down. Also, some of the visitors may require water when taking liquor, and therefore, the breakage of water risers will mean that there will be no water to take with the liquor, and guests will not prefer taking the liquor without water for their health concerns. Some of the visitors may even lodge there meaning that they will have no water to shower with.
Plan of action
There is a procedure that can be followed to unlock where the problem is, but it will take more that a hotel cannot wait in such a busy day. The first cause of action will be to provide an alternative water source that will ensure continuous flow of water in respective places. If the hotel has underground water source, I would request some employees to draw the water manually using hand pumps as well as water lifting devices such as a rope and a bucket, and then drain it in a tanks both in washrooms and in kitchen. This will ensure that there is water for sanitation before any other action for reviving the normal water flow.
In case there is no underground water source, I would recommend calling safe water vehicles to deliver clean water in the hotel for usage before reviving the water systems in the hotels. Alternatively, we can provide already packed mineral water for our customers to drink and to sterilize towels for cleaning guest’s hands. We can also communicate with neighboring hotels to get some water from them through horse pipes, just to ensure that there is continuous flow of water within the hotel.
As an engineer, I can then detect where the problem is using ultrasonic motion detector as well as other detection devices such as Piezoelectric water flow detection (Lenker et al. 54). By doing so, it will be easier to detect where exactly the problem is in pipes, and the reason behind it. I can then contact a plumber to avail himself to the hotel as soon as possible, so as to deal with the problem at hand. This will ensure that the problem has been adjusted for water to flow normally within the hotel, so as to meet the needs of all the customers during this busy day of Memorial Day Weekend.
Works Cited
Lenker, Jay, James Carroll, Karen Lenkor, and Cynthia Carroll. "Method and apparatus for water flow sensing and control." U.S. Patent Application No. 10/735,329.
