Expository writing helps in persuading an individual to approve a particular opinion. Laypeople can easily understand it. Technical writing, on the other hand, explains a technical aspect of a product and its functionality. Technical writing states facts to the readers (Goldstein, 1983). On most occasions, it is read by persons who share advanced knowledge of a certain subject. This explanation will help in categorizing the communication methods below.
Question 1
I used to work in the banking sector. The most common type of written communication in my workplace is the use memos. The memos are used to convey information regarding what will be done within that week. Therefore, the management used technical writing to convey information.
Question 2
Most of the workers are familiar with the technical language used in the institution. However, translation is done for the interns who are not very familiar with the language.
Question 3
Communication improves the performance in the workplace. This is because the workers will know what is expected of them at a particular time.
Question 4
Written communication is very demanding because one has to have certain skills so as to convey the message in the right manner. Verbal communication, on the other hand, involves considering factors such as body language, tone as well as facial expression. When these factors are not used, the message might be distorted.
References
Goldstein, M. (1983). Creative or Expository Writing. Learning Disability Quarterly, 6(1), 92. doi:10.2307/1510879
Law, S. (2009). Learning from employee communication during technological change. Journal of Workplace Learning, 21(5), 384-397. doi:10.1108/13665620910966794
