Step 1: My communication skills and goals
Anger management- It is a proven fact that being angry can lead to problems and committing mistakes that were not anticipated for (Green 2006). Knowing how to manage my anger will go a long way in helping me deal with bad situations.
Conflict resolution- this skill will enable me handle difficult situations and conflicts well. This will enable me know how best to address conflicts without offending other people
Assertive communication- This skill is very necessary for me because it will help me get all things right and deliver the right information correctly while maintaining an effective manner of communication
Ability to have effective communication with my people around me and my seniors- This skill is very necessary for me because it will enable me develop a good relationship with my superiors in regard to my work. This will go a long way in helping me know how to relate to those people who are senior than me for the sake of respect and upholding work ethics
My Future Communication Goals
My goal is to always have a very good relationship with the people around me and be able to work in a team. I would also want to be good at decision making. And improve on my listening skills.
I would like to achieve these goals by working on improving them by learning to listen more, be independent in making my personal decisions and also try to engage in teamwork activities whenever I can.
Step 2:
Good listener
Not good in anger management
Good team player
Always anxious
Recommendations for improving
Learn to think about the outcome of my actions before engaging myself in order to know how to deal with my anger. Try a much as possible to remain calm and relaxed no matter the situation.
Step 3:
Revised list of communication goals
Good team player
Anger management skills
A good and assertive communicator
Good at conflict resolution
I now know that I will have to deal my anxiety and anger. But then I believe that my team work skills will help me deal with that. I will have to engage in group activities because this way I will learn to relate with people and handle different situations in an effort to deal with my anger and anxiety.
Reference
Green , A. (2006). Effective Personal Communication Skills for Public. London: Kogan Page.
