Business Article Review
Article Summary
The article is about the history of the emotional intelligence as a topic of study and the description of how it is being measured and defined. The article also refers to various studies relating emotional intelligence to essential work-related results such as organizational productivity and individual performance. People especially psychologists started to write on emotional intelligence, and they only concentrate on cognitive views. However, it is the cumulative or global scope of a person to think rationally, to act diligently and deal appropriately with his or her environment.
Emotional intelligence refers to a social intelligence type that entails the potential to monitor a person’s emotions and feelings and that of other people. A person’s emotions and feelings help to discriminate and to apply the information to guide the action and the thinking of an individual. IQ alone is not enough forecaster of job performance. Various studies indicate that it accounts for only 25 percent of the variance. Therefore, cognitive and non-cognitive abilities are very much related according to various studies and, in fact, some studies suggest that social and emotional skills improve cognitive functioning.
As a disbursement administrator in the restaurant industry, the information on emotional intelligence is very important to me since it affects me in various ways. For instance, it enables me to identify the emotional intelligence aspects that are important to the success of my career and life. Additionally, it has enabled me to acknowledge that emotional intelligence has a lot to do with identifying how and when to disclose emotion as it is being done with managing emotional intelligence. Also, it has enabled me to acknowledge that empathy is a particular essential aspect of emotional intelligence and researchers have made it clear for years that it results in occupational success.
The information provided in the article regarding the emotional intelligence has not only influenced me in different ways as a disbursement administrator in the restaurant industry but has also influenced me in different ways as a potential manager. For instance, the article has enabled me to recognize the ability to manage feelings and handle stress is an important aspect of emotional intelligence that has been found to be essential for success in management. For instance, research involving store managers of a retail outlet established that the potential for handling stress forecasted net profits, inventory investment per dollar, sales per square foot and sales per employee.
Furthermore, the article has made me acknowledge the potential to recognize what another individual is feeling allows a manager to establish a particular expertise, for instance, influence. Similarly, managers who have the capacity to control their emotions will get it simple to establish an expertise such as achievement drive or initiative. As a manager, one should be effective and have conative abilities, which are being accepted as general intelligence factors. Those particular factors are being accepted and required. Therefore, a manager has to try to show intellective factors and also other definite non-intellective variables that control intelligent behavior.
The most beneficial information from the article
The most beneficial information from the article that I have learned is that the emotional intelligence of a person is applicable and interesting factor to consider for proper workplace performance. There are many studies suggesting that an individual’s ability to identify, perceive, and control emotion offer the foundation for the types of emotional and social expertise that are essential to success in every job.
Additionally, as the speed of change rises and the work make bigger demands on individual’s emotional, cognitive, and physiological resources, this specific group of abilities will become essential. And that will be a positive development for industrial organization psychologists since they are best placed to assist people to apply emotional intelligence in advancing both psychological improvement and productivity in the workplace of the future.
The other information I would like to know about Emotional Intelligence
Emotional intelligence is a key topic since it involves both cognitive and non-cognitive aspects that are essential to the success of a person in career and life in general. The article has done quite a good work in terms of covering the layout of the history of the concept and also describing how it is being defined and measured. The article has also referred to some of the research linking emotional intelligence with work-related outcomes such as organizational productivity and individual performance.
However, the article needs to outline some other types of studies and theories that will define the function of non-cognitive variables in assisting individuals to succeed in both career line and life. Even though, the article has provided quite a number of studies that outline the role of non-cognitive factors especially with regards to helping people to succeed in their career and life in general, it will be better if the article also added some theories on the same topic.
