Question 1
A JAD team requires an executive sponsor who makes key decisions and has the ultimate authority in the team. One of the founders, either Timothy Jones or Dolores Garcia can act as the executive sponsor of the JAD team since they have authority in the organization and the rest of the members look up to them for leadership direction. The JAD team also requires a facilitator who is equipped to handle the sessions. The Human resource manager, Fred Brown would serve as facilitator due to his knowledge of all the employees and their areas of expertise. The documentor is another team member. They are supposed to be the facilitators impartial assistants. Anita Davenport, the office manager can serve as the documentor together with one of the support staff in the organization. For technical support participants, Lisa Sung, Susan Gilford, Tom Capaletti and Corrine Summers would be able to lend any technical advice required and are also well conversant with the JAD process. Carla Herrera would serve as the project manager since she is well versed with the costs of the materials and supplies needed for the JAD exercise. The business experts and observers can come from the rest of the members of the organization (Matthews, 2007).
Question 3
Assign participants. There are optional and mandatory participants to the exercise. All the IT expert, the software, operations and network engineers and the various systems and database administrators are mandatory participants. While the project manager, the quality assurance engineer and the product manager are optional.
Divide the sessions and schedule them at different times depending on the various cache, database, storage, server and other components.
Begin the sessions and ensure that all the specifications are well covered.
Review all the information technology and organizational principles related to a particular sessions component.
Gather the participants and allow a controlled session of brainstorming ideas and approaches.
Have the documentor compile a list of the pros and cons of the various approaches suggested.
Compile the ideas from all sessions and ensure that they are sent round the various groups.
Use the most favored decision- making technique and decide on a design by involving all the participants.
Create the final design that would be used in the organization (Abbot & Fisher, 2015).
Question 4
Questionaire
Sex
Male Female
Age -----------------------------------------
Part A
Do you have medical insurance cover? Yes No
If yes, which kind?-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Are family members included in your cover?------------------------------------------------------------------------------------------------------------------------------------------------------------------
Are you satisfied with how the New Century Wellness Group handles insurance procedures?----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Any suggestions on how their services can be improved?----------------------------------------------------------------------------------------------------------------------------------------------------
Part B
Do you visit the New Century wellness Group regularly? Yes No
How do you make your appointments?-------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Does the Group always call to remind you of the appointment and the time you are scheduled to come in?---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Are you satisfied with the appointment procedure?-----------------------------------------------------------------------------------------------------------------------------------------------------------
Any suggestions for improvement?------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
The simple random sampling method would be most effective because all the patients would be sampled. The method minimizes bias by selecting randomly from the list of patients in the Group. The simple random method makes it quite easy to estimate result accuracy and hence come up with a good analysis of the results obtained.
References
Abbott, M.L. & Fisher, M. T. (2015). The Art of Scalability: Scalable Web Architecture, Processes and Organizations for the Modern Enterprise. 2nd Ed. Pearson Education Inc.
Matthews, J. (2007). Using JAD for an Iterative Approach to Requirements Management. BA Times. Retrieved on July 2, 2016 from http://www.batimes.com/articles/using-jad-for-an-iterative-approach-to-requirements-management.html
