E1144 Certificate III in Individual Support
Part 1: Determining Support Needs
In supporting Emma, Julie needs to use the person-centered approach, as this would provide the foundations of care support work and individualised support. The following table briefly describes three principles of person-centered practice:
After reading the scenario, there are three goals that Emma might have nominated that will promote her independence; and three strategies for achieving each goal.
Using the same three goals, there are ways to prepare for the support activities that will enable Emma to achieve her goals.
Using Emma’s goals, there are a number of equipment needed to be gathered or assembled, for Emma to achieve the goals she has nominated in her individual plan.
Using the first goal, identify and briefly explain the ways of: (1) providing assistance to Emma, to maintain a safe and healthy environment; and (2) providing assistance to Emma, to maintain a clean and comfortable environment.
Using the goals in Emma’s individualised care plan, there are a number of dignity-of-risk considerations that need to be prepared for and addressed.
In order to balance my duty of care requirements with Emma’s right to dignity of risk, there are a number of things that has to be done. First, the care support worker should always stay beside Emma and make sure she feels confident enough and happy to meet other people in community circles. Second, the care support worker should be careful and vigilant about anything that may hurt Emma when taking a walk outside, such as the moving vehicles, people, and other things. Third, the care support worker should always stay beside Emma whenever she goes online, to make sure she does not forget to turn off the computer and the Internet connection..
In determining and delivering Emma’s support needs, there are some vital aspects that must be taken into consideration as her care support worker.
Part 2: Providing Support Services
It is important to do the following when providing aged care support services:
Part 3: Monitoring Individualized Care Plans and Activities
There are three ways by which I can monitor my work to ensure the standard of support that I am providing Emma or another individual:
There are five ways of monitoring Emma’s support activities, and each of these need to be done in a manner that would support Emma’s self-determination. To make sure each process happens in a self-determining way for Emma, the following has to be done:
I would respond to any potential or actual risk in the scope of my own work role by not getting into aloud argument with her and shouting at her in an aggressive manner. Instead, I should acknowledge her anger and frustration, and express my understanding about her frustration due to things that she has no control over.
When Emma is verbally aggressive, it is a sign of her unmet needs. It appears that one of Emma’s needs is human contact, and a lack of this results in her needs being unmet and her feeling isolated, which manifests as verbal aggression. The following are examples of challenging behaviour as a sign of additional or unmet needs:
When monitoring and documenting Emma’s support, we need to take into consideration the requirements of the workplace, confidentiality, and other workplace protocols. The following are the reporting and documentation considerations:
Reference List:
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Heath, C., 1945. What people are. Cambridge: Harvard University Press.
Kirschenbaum, H., 2003. Carl Rogers and the person-centered approach. Webster, NY: Values Associates.
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National Disability Authority, 2013. 3 key principles. [online] Available at: <http://nda.ie/Good-practice/Guidelines/Guidelines-on-Person-Centered-Planning/Guidelines-on-Person-Centred-Planning-format-versions/3-Key-Principles/> [Accessed 9 April 2016].
Rogers, C.R., 1979. The foundations of the person-centred approach. Elements [online] Available at: <http://www.elementsuk.com/libraryofarticles/foundations.pdf> [Accessed 9 April 2016].
The National Consumer Voice, n.d. Basics of individualized quality care. [online] Available at: <http://theconsumervoice.org/uploads/files/family-member/basics-of-individualized-quality-care.pdf> [Accessed 9 April 2016].
