Kristen Cruz And Hai Group Essay Example

Kristen Cruz has an interesting personal and career story. Her personal and career path has been related by her in person during a friendly conversation. If anything, Cruz has a consistent personal, education and career options. Still, Cruz continues to invest in her education and professional development as she pursues her career life. Further, by emphasizing community contribution Cruz is also committed to her community as she works as Talent Advisor at HAI Group. This summary is aimed to highlight main areas of Cruz's professional career but also her personal passions and aspirations.
Cruz has an extensive background of learning. First a student of psychology and business at Central Connecticut State University (CCSU), class of 2006, Cruz pursued her undergraduate education by participating in University of Hampshire's Master of Applied Industrial/Organizational Psychology (MAIOP). By pursuing a degree in organizational psychology, Cruz refocuses her initial education and career choices into a more organizational behavior context. This should, indeed, deepen her understanding of workplace dynamics and communication strategies at HAI Group where she currently works. Further still, Cruz is pursuing an Executive Certificate in HR Leadership at Cornell University.
Cruz has developed her interest in applied psychology early on during dinner table conversations with family. According to Cruz, "Find something you love about the job you do, if you can’t find something to love, you are probably in the wrong field." Cruz emphasizes specific qualities and insights a professional should gain not only in her area of expertise but in almost all career options namely, (1) patience, persistence, (3) continuous learning, and (4) admitting mistakes. Currently, HAI Group represents a perfect career option for Cruz.
Located in Cheshire, CT, HAI Group has an extensive US network offering reliable and affordable insurance to public housing community. Adopted in May 4, 2008, HAI Group has a stated Mission Statement: "HAI Group is a public housing authority-owned organization dedicated to providing reliable insurance solutions and related services to the public and affordable housing community in a manner which exceeds expectations." Interestingly still, HAI Group, unlike many organizations, has a stated Vision Statement (adopted December 2, 2011): "To be the insurer of choice for the public and affordable housing community; to provide products and services to stakeholders to facilitate greater effectiveness and independence."
Part of why Cruz has joined HAI Group is company's socially responsible business practices. Mainly, HAI Group provides services for public, affordable housing community, nonprofits, low income housing community, and multifamily apartment owners. The scope of HAI Group's dedication to community is reflected in many awards and scholarships HAI Group offers to support public housing community efforts including, for example, Member resident scholarship program, Affordable Housing Resident Scholarship Program, Playground Poster and Essay Contest, Best Practices and Harri Awards and Fire Safety Poster Contest. As well, HAI Group management does not only provide services for short-timed purposes but fully engages clients in daily interactions and client need follow-ups. Most, if not all, of HAI Group clients are repeats given company's effective leadership practices emphasizing predictability and reliability. This is achieved, externally, by performing regular audits for product portfolio and promotion campaigns and, organizationally, by reviewing regulations and policies to maintain a competitive edge. Client servicing is first priority and hence need satisfaction can be represented in an upside down pyramid: