Summary
A quality management system is a set of policies that involve processing and procedures for execution and planning in the primary business area of an organization. The quality management system refers to the entire system in the business sense. A quality management system integrates the many processes that occur within the organization and thus purposes to give an approach of processes that is needed for the execution of the project. A process based quality management system makes it easy for the organization to identify, improve and control the processes that eventually lead to the improvement of performance in business. It seeks to ensure that all the requirements are noted within the management system in the required location with defined requirements of the system. The system ensures that employees of the organization receive substantial training in the quality system requirement. Also, it produces evidence and record that show the requirements of the system are met.
Introduction
Quality management system monitors, measures and analyzes the various changes to the requirements and confirm that the changes are seen in the necessary requirements. Execution of an audit and analysis of the system processes as well as correcting the process when necessary is done where required. Quality management and improvement is a subject of valuable importance in many organizations (Nanda 2016, p. 250). Organizations all over the world have realised the potential the system have and have therefore implemented the policies to help in the growth of their organizations. However, some organizations that have implemented the system are wondering on the worth that it has for the organization. The quality management system has many positive effects on a company or business function. The main objective of the system is to give continuous quality improvement on the services or products that are given by the organization. The system can provide many benefits which include; improving the confidence of the customer, disputes that come up are fewer, quality improvement, risks are reduced, improved efficiency and it is easy to detect problems at earlier stages. On the other hand, a documented quality management system is reviewable and can be revisited when there is a need for improvement.
Part 1: Review of Quality Management System or other to support the MICT Company
The quality management system has quality form policies in which focuses on the formation of the management system. Before the system is certified, there is auditing performed on the system to ensure that everything is satisfactory to the requirements that are contracted. Plenty of research carried out shows that there is an increase in the number of organizations that are becoming certified to ISO 9001. The quality standards began developing and spreading globally from the European Union. On successfully implementing the quality management system, it is gradually improving while being closely monitored. All these activities in turn lead to total quality management in which everything in the organization is deemed perfect. This is difficult to achieve hence it is never the case. The organization strives to focus on the satisfaction of the customer and prevention of the problems that may easily arise. Also, control of business processes, continuous improvement, leadership and teamwork are the aims of the organization’s total quality management.
A process is made up of a series of actions that changes an input into a more quality output. Process maps are used to enhance production in an organization. They should be developed from the highest level tasks to the lowest ones. This is to ensure that it gives a better idea on processes that are in the system. Flowcharts are used for process mapping. The benefits of the flowcharts include; helping in the identification of problems and errors in the system, revealing the relationship between the various processes, helps in getting rid of clatter and ensuring responsibilities in the organization. Procedures are utilized to help the people who are new in the process and thus illustrate how the tasks which have been described fit in a bigger picture.
Supply chain management has faced many complications due to the changes that are taking place in the global business. Today’s businesses deal with upfront decisions so as to survive in the competitive market. Lean concept has helped many of the businesses to lower the company waste and activities that do not add value to the organization. Lean supply is different from the traditional supply concept since it considers the whole flow in the supply chain. Many suppliers are taken to be in the waste and thus more suppliers can prove to be more reliable in the idea of traditional supply (Markovitz, 2016, p. 96). It is hard to avoid the fact that lean supply management has its merits and demerits. The merits are that the lean supply management can integrate with both external and internal aspects of supply. In businesses which are long term, it can serve as a good strategy. Firms can use the approach to get rid of unnecessary activities and improve the value of the deliverables.
Part 2: A Value Stream Map
Part 3: Selection of other Quality tools
The internal supply management factors focus on linkage relationship, whereas external factors consider the relationship amongst the contractors. The aspects when combined are cash flow, downstream and upstream linkages, and needs of customers, flow of information and the flow of products. Organizations lower operation costs by eliminating wastes. The production flow is generally pushed by the driven system which works to put inventory in higher level. Lean supply management focuses on minimizing the suppliers’ number, maintaining the best suppliers and improving the relationship between suppliers and the firm. The results of the system are positive when supply management becomes more effective and efficient.
The disadvantages of the lean supply management prevent the organization from growing to the required level. Some of these cons are that the supply management is not suitable for the market which is unpredictable. It focuses on optimizing the process to gain more while on the contrary it is doing less. As such, most firms might not be able to catch up with rapid changes in demand. Organizations that use lean supply management without proper balance are not able to acquire a good number of customers. This is because in the system most people focus on the comments by their customers to maintain them. However, the market may provide information that is crucial and that can help companies continue having healthy competition in the market share.
Conclusion
Most organizations have changed the way they run their businesses due to the unending competition. In today’s business, supply chain management poses as a big challenge. Organizations must therefore exploit the system so as to survive and grow in the market. Lean supply management is an improvement which needs to grow. Organizations that apply leanness improve and monitor the system to give better efficiency. However, organizations should put effort to ensure that the feasibility of the lean concept is used before putting resources in the world of lean.
Bibliography
Markovitz, D. 2016. A Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal Performance. Boca Raton, Florida: CRC Press, 67-111.
Nanda, V. 2016. Quality Management System Handbook for Product Development Companies. Boca Raton, Florida: CRC Press, 201-300.
