Learning To Leading At Toyota Essays Examples

The case summarizes the experience of a Toyota employee (Bob Dallis) while getting trained for a managerial role in America. Despite having the basic idea of the TPS (Toyota Production System), Dallis learned that his knowledge of the system was limited. Through the training Dallis discovered that the best way to learn and understand TPS is through actively participating in the process and finding gaps in the operational process. While going through his training, Dallis learned to identify gaps in the operational process and understand the relevance of the highest level of efficiency and operational availability.
Through the training program, Dallis is taught the basics of TPS and gets taught about the way it can help in reducing human errors and enhancing productivity. Dallis learned that experimentation is the key to TPS and it can be used to reduce production semantics such as cycle time and total work time per engine. The trip to Japan turns out to be learning experience as Dallis had to raise his game when faced with competition and ended up finding flaws in the production system. With regular practice of learning from operational failures, Dallis identified and helped in implementing changes to the production system.
The end result of the training program was that Dallis gained valuable lessons. Dallis learned that direct observation is the best way to learn about operational mistakes, as he personally witnessed from his training in Japan. Dallis also learned that changes need to be organised as experiments as it helps in finding the most effective process. The value of experimentation was also learned through the process and making experimentation a repetitive process is also essential. Overall, Dallis understood that it is important that managers need to coach their team and let them fix the operation inefficiencies.