VA Community Based Outpatient Clinic
VA Community Based Outpatient Clinic
The VA currently has more than 800 CBOCs (Community Based Outpatient Clinics) across the United States. These clinics offer the most common outpatient services, including wellness and health services, without the difficulty in visiting a bigger medical center. The purpose of VA Community Based Outpatient Clinic is to offer basic health care to qualified veterans using available resources. In this case, basic health care implies non-emergent care for veterans with stable chronic health issues or minor acute diseases. Most of the VA Community Based Outpatient Clinics are not equipped to offer emergency services. However, they offer most common outpatient health services such as personal care services, laboratory services, prescription services and pharmacy services (Legion.org, 2016).
Organization’s Focus and Overarching Goals
VA Community Based Outpatient Clinic current focus is to expand its network of CBOCs to include more rural areas making access to health care in the United States easier. In the United States, access to health care has been challenging to many people especially the veterans living in the rural areas. Also, rural Americans face greater rates of chronic health diseases such as cancer, heart problems, and diabetes. Therefore, by expanding its network to include more rural locations, VA Community Based Outpatient Clinic aims to reduce these problems by making access to health care easier.
Since the main focus of VA Community Based Outpatient Clinic is to expand its network of CBOCs to include more rural areas, it follows that its overarching goals include aiming to make access to health care in the United States easier. Also, it aims to improve the quality of health care in the Unites States through the provision of basic health care to veterans using available resources.
Organization’s Training Needs and How they Relate to the Overarching Goals
Training refers to a human resource function that is concerned with organizational activity intended at influencing the performance of members of the organization. Training is an important function for every organizational member. It helps the organizational to acquire and apply knowledge, abilities, skills and attitudes required a specific job and organization (Balakrishnan & Srividhya, 2007). The training needs that are required at VA Community Based Outpatient Clinic are mainly three namely the industry-related needs, job-related needs and task-related needs. VA Community Based Outpatient Clinic being in the health care industry, there surely existing particular pieces of knowledge that both the existing and new employees should have. Therefore, VA Community Based Outpatient Clinic needs to train its organizational members (both existing and new employees) on industry-related knowledge.
VA Community Based Outpatient Clinic also needs to train the organizational members on job-related needs. Pajaron (2015) defines job-related needs as those that relate directly to the jobs that are part of the organization. There are various services that are being offered by the VA Community Based Outpatient Clinic including personal care services, laboratory services, prescription services and pharmacy services. These functions are special in nature and thus require specific training so that the employees can perform them effectively. Besides industry-related and job-related needs, VA Community Based Outpatient Clinic also needs to train its members on task-related needs. A task-related need often comes in the form of a requirement in a specific part within a job. Services such as laboratory services that are offered by VA Community Based Outpatient Clinic involve many processes (Parts). Therefore, there is a need for the organization to carry out training on task-related needs.
The training needs of VA Community Based Outpatient Clinic relates well with organization’s overarching goals. VA Community Based Outpatient Clinic overarching goals includes aiming to make access to health care in the United States easier. Also, it aims to improve the quality of health care in the Unites States. One of the ways through which these overarching goals can be attained is by conducting effective training to both the existing and new employees. Effective training involves identification of the training needs of the members of the organization.
Prioritization of Amount and Type of Training based on the Organization’s Focus, Goals and Size.
VA Community Based Outpatient Clinic current focus, goals and size have an effect on both the amount and type of training. The current focus of the organization is to expand its network of CBOCs to include more rural areas making access to health care in the United States easier. This VA Community Based Outpatient Clinic current focus has an effect on both the amount and type of the training that the organization should be prioritized. For instance, the current focus will imply that the organization prioritizes specific types of training such as induction training, job instruction training and refresher training. Also, these training will have to be conducted in huge amounts since the organizational focus involves expansion of its networks.
The organizational focus and goals are interrelated. Therefore, the overarching goals of VA Community Based Outpatient Clinic will have the same effect on the prioritization of amount and type of training just like the current focus of the organization. This implies that the same types and amount of training will be prioritized. Organization’s size also plays an important role in prioritizing the amount and type of training to be prioritized. As a big organization and one that plans to expand, VA Community Based Outpatient Clinic thus prioritizes huge amounts of training. Also, it will prioritize training types such as induction training and job instruction training because many new employees will be recruited.
References
Balakrishnan, L., & Srividhya, S. (2007). Human resource development. Mumbai: Himalaya Pub. House.
Legion.org,. (2016). Community-Based Outpatient Clinics (CBOCs) | The American Legion. Retrieved 22 January 2016, from http://www.legion.org/veteranshealthcare/outpatient
Pajaron, T. (2015). How to Identify Training Needs at Your Organization. trainingindustry.com. Retrieved 22 January 2016, from http://ttps://www.trainingindustry.com/leadership/articles/how-to-identify-training-needs-at-your-organization.aspx
