Suggestions regarding what to include during the next mock survey are included in the plan below:
1. The team will start off the mock survey with an opening conference, accompanied by an organizational improvement overview with both the organizational leaders and the surveyors (317).
2. Conducting interviews with selected patients so as to gather knowledge on how well the staff treats the patients, and also how the treatment is synchronized across the organization’s care modalities (318) will be the next step.
3. Then, the team will then conduct interviews with the staff members and leaders of the organization so as to gather information on the organization’s current challenges and recent successes, and the organization’s management philosophy (318).
4. The team will analyze how well the physicians utilize data and information for performance and quality upgrading (320), and how they monitor important aspects (320).
5. The team will then review all the features of the proper and safe preparation, distribution, and administration of all medications within the organization (320). This serves as an evaluation of whether medication safety is adhered to or not.
6. The team will then visit the patient care areas to trace how specific patients are taken care of (318), and whether the organization complies with the recommended patient safety goals (498). They will also observe how well the staffs implement the policies and procedures set by the management in patient care (318).
7. The team will then visit the emergency room and observe its procedures, and all other areas which apply patient safety, patient rights, and staff communication (318). The team will therefore identify any performance issues, and review those issues more from there (318).
8. The team then will then analyze its findings and come up with a preliminary report on the survey, and note any shortages that need to be addressed by the organization (320).
9. An exit conference will then be set up so that the team can summarize its findings and state the issues it found that need to be addressed (320). The team will then state which category of accreditation it has awarded the organization (320).
