‘Instructor’s Name’
‘Subject’
- C) Sales letter for a Website
Sales Manager
Customer Name
Dear Mr. /Ms.,
Are you tired of being asked to hold the line or waiting for the maintenance people to show up every time you encounter a problem with your computer? Then our website might be the solution to your problems. It would not be an exaggeration if I state that computers rule our life today. But when this wonderful machine, which helps us explore the world, socialize, manage our work, send out communications and makes our life much easier to live, gets a virus or just wouldn’t work, it definitely is time to panic. Well! Most of us can’t even pass a single day with our computers down.
But Thank God, this technology is not like the plumbing or wiring of our house, where the technician with his tool kits have to visit our home and get under the pipes to make them work again. Our website offers you an excellent opportunity to interact with our service personnel, who will fix your problem online. Most computer related problems, today, can be solved online, and if need arise, our technicians would arrive at your doorstep to solve the issue.
Our website is user-friendly with easy navigations and a clear and precise content. Our executives are available online 24/7, and you can contact them through an online chat. We offer a varied range of services like virus removal, Email help and computer tune-up and optimization. Our website also has a guide and tutorial, which should clear up any confusion and ease up concerns about how we operate.
If you are still not convinced, please go through the various testimonies on display in our website that talks about our customer experiences. A computer or email crash can bring your world to standstill. We offer you immediate diagnosis followed by a feasible solution, and make your business up and running in no time at all. Visit our website, www.xxyyy.com, to know more.
- A) Follow up letter to a customer complaint about prices
Sales Manager
Customer Name
Dear Mr. /Ms.,
Ref: Your letter dated 05/01/2014
This is with reference to your letter dated 05/01/2014. At the outset, let me render our apologies for the inconvenience/distress experienced by you. We understand that you consider our prices too high, and you had also communicated that you would be no longer interested in doing business with us due to this reason. While we respect your decision, this letter is an attempt to clear the misconceptions that inadvertently has been associated with our product.
Firstly, our price while is slightly higher than the market rate we more than compensate it by our extended warranty offered. Our price includes door delivery, free installation, one time training, and comprehensive service coverage for a period of three years from the date of purchase. Most companies offer this product at a lesser price, but their service is limited to one year. Some even charge for delivery and installation.
The product supplied by us includes all the latest features and comes with a quality certificate. If you run a comparative feature by feature check of our product configuration with that of the competitors, you would find that our product offers you more quality and standard than all other models in this price segment. Also, we have some excellent customer programs, which involve accumulating points and availing discounts or extra feature in your next purchase. Such schemes would benefit long-standing customers, such as you, and in the long-run offers you a substantial discount.
So, while on superficial comparison our product may look high-priced, it offers more value for repeated users than any other brand. Hope this letter clarified our stand to you, and we are more than willing to get in contact with you through phone or in person if you require any more explanation. Let me end this letter by stating, irrespective of your decision to continue or not with our relationship, you will remain one of our most valued customers. It is our goal to retain you as a satisfied customer and will hope to serve you in the future.
- Inquiry about a summer job
Recipient Name
Designation
Dear Sir/Ms,
Warm Greetings! I am currently a student at Princeton University in my final year majoring in Management. I am inquiring with your organization about possible summer positions in the area of HR, Marketing, or Operations management.
I have a work experience of three months with XYZ & co, where I assisted the Personnel manager, during my last summer vacation. I also have done a project on brand monitoring and distribution channel management in my second year, during which I gathered some experience in the said areas.
I have heard from my fellow students that your organization offers students such as me summer work opportunities. Along with this letter, I am attaching my portfolio, which lists the projects I did and the software programs used to complete them.
A summer job with a company such as yours would offer me the much need practical management experience to reinforce my academic experience. Though I will be working only for one summer as I have to return to school by September 1, it will help me in a huge way in my career.
I can be reached by phone or email, the details of which are in my resume, and I would be happy if you would call me for an interview at a convenient time for you. I have completed the online application and further details about me can be found in the resume attached with this letter.
Thank you for your time and consideration.
Sincerely,
Encl: Curriculum Vitae
- Career Statements
Creating the apt career statement is an effective part of creating impressive curriculum vitae. This helps the recruiter understand the strategic value the applicant can add to his organization. A person’s resume is a critical document that should persuade the recruiter to interview the candidate, and the career statement is very important for this to happen. It should be clear, precise and at the same time make a strong impression.
- Job in dentist’s office – It is bland and does not convey the importance of the job or the skills of the applicant. An alternate statement would be ‘Seeking a Dental Assistant position with a Dental Clinic that can utilize my experience in dental procedures and patient management skills’.
- Position with a safety emphasis – The nature of the job applied is unclear. An alternate statement would be, ‘health and safety professional with a degree in occupational safety and health, applying for a position that offers the opportunity to monitor safety, environmental, and efficiency measures.’
- Desire growth position in department store – Grammatically incorrect and does not convey career objectives clearly. It can be better communicated with the following statement: - ‘Looking for a career opportunity in retail services with excellent growth opportunities.’
- Position in sales with fast promotion rate – The objective should not have a ‘what is in it for me’ attitude but rather it should be about what value one can add to the organization. The same objective can be communicated as, ‘Seeking opportunities in the field of sales with an organization that would utilize my skills and drive for mutual growth and success.’
- Want a job working with semiconductor circuits – The skills of the candidate are not stated and the sentence is abrupt and incomplete. A better statement would be - ‘Want an opportunity to work in a field involving semi conductor circuits where I can utilize my knowledge of circuitry.’
- I would like a position in fashion, especially modern fashion – The statement is informal and the sentence does not have proper syntax. A better statement would be – ‘Seeking a fulfilling position in the fashion industry in which I am given the opportunity to work with contemporary fashion artists and techniques.’
- Desire a good paying job, hours 8-4.30, with double pay for overtime. Would like to stay in Omaha area. – The statement is more a list of requirements rather than a statement communicating career goals. A better statement would be – ‘Seeking a well paid job with regular working hours in Omaha area.’
- Insurance work – The statement is too small and the objectives are unclear. A better statement would be – ‘To acquire a challenging position in the insurance sector, where I can best utilize my skills and education.’
- Working with computers – The statement can be better worded to appeal to a possible recruiter. The same objective can be communicated as, ‘An able, skilled, and reliable computer technician seeking a position that would give the opportunity to utilize my skills.’
