Re: Performance Feedback
Dear Elaine,
First of all, on behalf of our company's managerial board, I would like you to thank you for your outstanding professional performance! It has been only six months since we got you on board, but you have become an irreplaceable member of our team. We truly value the changes you introduced to your department's agenda and your proactive and unique leadership approach, which has made a positive effect on your team's professional performance. Your boundless energy when mixed with your exceptionally engaging personal style and solid technical knowledge have added value to our company's talent pool.
As you know, our company believes that there are no limits to growth and that is why we continue to be the first on the market. As a valued member of our team, we want you to grow, develop, and improve as a professional. Thus, with this letter, I want to help you figure out the areas, which you can improve in order to enhance your professional profile. As such, I could recommend you to put more attention and time while giving a response to our customers' messages and emails. As a number-one company, we put a priority on the quality of our customer services. Giving a punctual and clear response to our customers' queries and the question is one of the keys to forming a positive image of the company. Therefore, it would be good if you devote more time for proofreading and revision of your responses. Do not forget to check your email box regularly and respond to customers as soon as you received a new email.
Sincerely,