Introduction
The nurses of tomorrow will need to communicate effectively with colleagues, patients and their families to nurture collaborative decision-making and respect in their profession. Therefore, it will help in boosting the patients’ satisfaction as well as obtaining positive health outcomes (Sroczynski, et al., 2011).
Strategies of communication
The first strategy is to invest in general educational programs that will help in creating awareness and teaching the basic skills that promote good communication. The major lessons should be communication skills, diversity training, phone etiquette, stress management, conflict management, and team dynamics among others (Hood, 2014). It will also help in equipping nurses with skills that will help them to achieve concise and efficient verbal, non-verbal and electronic communication. The skills will also assist in the identification of preferences for audio, visual or tactile communication as well as monitor the willingness of the stakeholders to communicate.
The second strategy involves promoting and assuring competency training within the teams that operate in the health care sector to ensure that proper collaboration exists. Competency will result to open communication, accountability, trust, respect, and assertiveness, collaborative decision making and obtaining of feedback. Such training will also lead to the identification of limits, areas of expertise, reciprocal discipline, and knowledge that can help the nurses to educate others (Hood, 2014). Additionally, it helps a clinical center to have early adopters, who demonstrate the importance of team collaboration, communication, and behavior. Proper training allows the people to understand that their inputs are valued. The follow-up and collaborative teams will offer the feedback.
Conclusion
The clinical profession depends on both technological systems and human factors. Excellent communication fosters collaboration and collective decision-making that helps in minimizing errors. Therefore, the health care sector should come up with strategies that will encourage good communication among professionals and foster inter-professional collaboration. Such strategies include core competencies training and investing in generic education programs that teach basic skills and create awareness. The health care sector will achieve positive health outcomes by eliminating poor communication and error.
References
Sroczynski, M., Gravlin, G., Route, P. S., Hoffart, N., & Creelman, P. (2011). Creativity and connections: The future of nursing education and practice: The Massachusetts initiative. Journal of Professional Nursing, 27(6), e64-e70.
Hood, L. J., (2014). Leddy & Pepper's Conceptual bases of professional nursing (8th ed.). Philadelphia: Lippincott Williams & Wilkins.
