- Why were these people selected for the team?
First, the team consists of people with different skills and knowledge coming together to complete a specific task. In this case, the people selected to handle the problem identified have varied skills all related to the issue. For instance, a diabetes educator is responsible for offering education to the diabetes patients. The pharmacist is charged with providing the drugs according to the doctor’s prescription. Hence, each member selected has a specific role to play to ensure success of the team’s objectives.
- What data need to be collected to evaluate this situation?
Finding solutions to problems involves some data collection. In this scenario, the data on the length of patients stay in the hospital is essential. Additionally, the age range of the diabetes patients should also be noted. The drugs also administered form part of the collected. Finally, the frequency of the diabetes patients’ visit to the hospital should also be recorded.
Is conflict constructive or destructive?
According to Vivar (2006), in the past few years, conflict has always been regarded as destructive. However, Vivar (2006) explains that behavioral scientists’ research found out that not all conflicts are destructive. Conflict is constructive. When conflicts arise, the organization must have mechanisms for ensuring that it does not escalate and lead to damages. Through conflicts, an organization can find mechanisms of coming up with productive, constructive and functional approaches of improving work relationships between disagreeing parties in the project. The most vital thing is learning how to handle the conflict effectively to ensure it acts as a catalyst, instead of an impediment to an institution’s success.
How can good leadership affect the outcome of the conflict?
Vivar (2006) stipulates that there is no perfect conflict resolution mechanism. However, with good leadership, disagreeing parties may be helped to find a way of resolving their differences in a positive way. Good leadership entails identifying and handling conflicts in a balanced, rational and effective manner.
References
Vivar, C. G. (2006). Putting Conflict Management Into Practice: A Nursing Case Study. Journal of Nursing Management, 14(3), 201-206.
