The NYU hospitals centre located in New York City is an acute care facility which specialises in providing nursing care, cardiac surgery, general surgery and multispecialty surgical care. It is also responsible for storing data which assists in subsequent treatments of individuals who go through these hospital sections (Medicare Hospital Compare, 2016). The facility also employs the use of both inpatient and outpatient surgery checklists as a way of making sure that only the best in terms of medical care is achieved by the patients. These checklists have been maintained in an electronic system manner making their retrieval process easier.
The factors considered in ensuring that patient safety and satisfaction has been given the required attention in this hospital include a survey of the experiences that patients go through, readmissions and deaths levels in addition to payments and value of care. Starting with the patient’s experiences, the communication levels at NYU hospitals centre stand at 80% which is the same as the national rates (Medicare Hospital Compare, 2016). In regards to the help that patients require, the satisfaction rates at NYU hospitals centre are at 65% compared to 68% at the national level. The rates at which medication is explained to the patients are at 63% compared to 65% nationally. In matters regarding room cleanliness’, satisfaction levels are at 68% which is 6% less compared with the national average (Medicare Hospital Compare, 2016). 80% of the patients who received care at the facility would recommend it to other patients.
Regarding readmission and death rates, the levels of chronic obstructive pulmonary disease (COPD) readmission and death rates are no different with the national average standing at 2% and 8% respectively. Similarly, the readmission and death rates for heart attack in the hospital and at the nation stand at 16.8% and 14.1% respectively (Medicare Hospital Compare, 2016). The readmission rates for stroke stand at 12.5% at the facility and also nationwide but the death rates are better than the national average of 14.9%.
Finally, concerning payments and value of care, the death rates from heart attack patients are better compared with the national average which stands at 14.1%. In regards to the value of care which pneumonia patients receive, the national rates of 16.3% are poor compared to the rates of the facility even though the cost implications are the same (Medicare Hospital Compare, 2016). Finally, in regards to the rates of Medicare spending, the national average of 0.98 is less than those of NYU hospitals centre which are at 1.02.
References
Medicare Hospital Compare. (2016). Hospital Compare; Patient's experiences. Retrieved from https://www.medicare.gov/hospitalcompare/profile.html#profTab=1&ID=330214&Distn=3.2&dist=25&loc=NEW%20YORK%20CITY%2C%20NY&lat=40.7143528&lng=-74.0059731
Medicare Hospital Compare. (2016). Hospital Compare; Payment and value of care. Retrieved from https://www.medicare.gov/hospitalcompare/profile.html#profTab=6&ID=330214&Distn=3.2&dist=25&loc=NEW%20YORK%20CITY%2C%20NY&lat=40.7143528&lng=-74.0059731
Medicare Hospital Compare. (2016). Hospital Compare; Readmissions and deaths. Retrieved from https://www.medicare.gov/hospitalcompare/profile.html#profTab=4&ID=330214&Distn=3.2&dist=25&loc=NEW%20YORK%20CITY%2C%20NY&lat=40.7143528&lng=-74.0059731
Medicare Hospital Compre. (2016). Hospital Compare Quality of Care Profile Page NYU Hospitals Center. Retrieved from https://www.medicare.gov/hospitalcompare/profile.html#profTab=0&ID=330214&Distn=3.2&dist=25&loc=NEW%20YORK%20CITY%2C%20NY&lat=40.7143528&lng=-74.0059731
