The main role as a sales manager in relation to the job I had was to run the sales office with full accountability for outputs and people. The duties for which I was responsible are as follows with performance measurement checklist:
Profitability of the branch
Action: I was responsible/accountable to make profits set by the top management.
Measure
Yes No
Managed the sales force by assigning roles and setting per day sales target.
Yes No
Set sales margin according to the policies of the company.
Driving Sales Force
Action: I was responsible for driving sales team to deliver results and leading from the front.
Measure
Yes No
Set the objectives for each sales’ team member with respect to set sales objectives.
Yes No
Motivated sales team, set daily targets and monitored performance.
Yes No
Keep sales team in touch by running meetings.
Yes No
Maintained salable register.
Maintaining Competitive and Healthy Work Environment
Action: I was accountable for maintaining healthy working environment by focusing on the employees.
Measure
Yes No
Provided coaching, training and development to team.
Yes No
Taken care of working conditions i.e. health and safety for sales team.
Yes No
Ensured oral and written communication aligned with company’s standard.
Ensured High Level Customer Service and Suppliers Management
Action: Accountable for high level customer service, supplier management and Company’s assigned services.
Measure
Yes No
Be aware of market conditions and new trends.
Yes No
Ensured instructions set up effectively and customers’ expectations exceeded.
Yes No
Sold services of company to make new and repeat business.
Yes No
Negotiated with suppliers and maintained god relationships.
Yes No
Maintained record.
Yes No
Produced report on daily, weekly and monthly basis.
References
Searcy, T. (2015). 7 responsibilities sales managers must own. Retrieved from: https://salesandmarketing.com/content/7-responsibilities-sales-managers-must-own
