iPhone 6 Plus is easily Bent Solutions
Dear Sir,
Apple Company is still on the lead in the production of mobile smart phones that are available to the customers in all the company stores and other selected places. The production and release of the iPhone 6 plus has increased the flow of customers into the stores of the company where the product is available for purchase. The product is appealing to most of the customers and has surpassed the negativity that has been associated with the product in the recent months . This notwithstanding, there are calls for the company to improve the product to achieve the ultimate customers satisfaction that all the loyal customers of apple yearn for in the products of the company. The purpose of this article is to persuade you to get a long lasting solution to the current issue bagging the customers and users of the device through a series suggested solutions. The new development will ensure that customers get value for their money and have devices that they can use and store freely without fear.
Though the bending of the iPhone 6 Plus may not occur on normal strain circumstances, the reality is that it is actually bending and this has to be corrected by the company if the current boom in sales and image are to be retained by the company. In this regard, the best solution to this problem would be to replace the devices of the genuine customers whose bending has been caused by putting it in the pocket or natural causes that may lead to the bending . The replacement should be monitored to ensure that only the genuine cases are attended to.
The inspection on the visual and mechanical aspects of the phone must be put into perspective and verified before a case or client is cleared for replacement. This will serve as a short-term plan and will help mitigate the looming losses and loss of customers who may abandon the products of the company and go with the competitors. A long term solution to the problem would be to monitor and direct the supervisors of the production plant to manufacture better and stronger covers for the device. The new material used for construction should not be malleable. In addition, the edges and areas where the material is perceived weak should be strengthen with titanium as it is stronger than aluminum and will not bend easily.
The core objective enshrined in the mission and vision statement of the company is to ensure that all the products manufactured by the company are standard. This translates to quality and value for money. In this regard, the replacement of bent iPhones for the deserving customers will make them loyal . The loyalty is critical as they will be the same customers who will purchase other new releases from the company. This makes it necessary for the company under yours steer-ship to make arrangements for the corrective measure. In addition, replacements will ensure that the spoilt phones are enhanced to meet the standards of the phones disbursed . The other possible way to avoid any uproar in the future will be to monitor the production of the subsequent devices that will be sold to other nations and customers abroad. Quality devices that do not bend will be what many people in the world will be looking for in the stores and the company should provide for this.
It is, therefore, appropriate for you to conduct the replacement activity soonest and ensure that all other devices released to the market after the replacement are standard and conform to the new phone specifications.
Works Cited
Adams, Arathy S Nair & Sam. "Apple Plays defense on Iphone 6bending, software concerns." Reuters (2014): 1-3.
Konsa, Antony Wing. "Bendgate Unbent: Apple and Viral iPhone 6 Plus Bender are both Right." Forbes (2014): 1-3.
