The National Academy of Sciences defines strategic planning as the process of defining an organization’s future endeavours and formulating the appropriate means of achieving such endeavours (6, Strategic Planning in the Airport Industry). Strategic planning relates to continuous improvement, in that, an organization might incorporate elements that are to be considered for continuous improvement into the strategic plan. From an outward look, the two take futuristic perspective. Just like strategic planning, business planning has a close relation with continuous improvement. Continuous improvement and business planning share the principles of decision-making based on data collection and analysis. When compiling a business plan, one has to carry out a statistical research in order to know the market needs. Similarly, continuous improvement entails statistical research when making recommendations. According to Robert, operational objectives are short-term objectives that are formulation in line with the strategic goals and act as the blueprints for the achievement of the strategic business objectives (234, Strategy Pure And Simple Two). Continuous improvement is achievable when operational goals are formulated in a manner that will effect improvement; this gives an insight to the overarching relationship between operational objective and continuous improvement.
Importance of Job Description in relation to Continuous Improvement
As Sison avows, a job description is statement highlighting the duties, skills training, and experiences required for s specific job (108, Personnel and Human Resources Management). As a derivative of the job analysis report, a job description also foregrounds the responsibilities and conditions under which a job is to be done as well as the amount of time that should be devoted to a specific duty (108, Personnel and Human Resources Management). With regards to continuous improvement, job description presents an avenue through which areas that require improvement can be appraised. As Emmett and Sood write, Japanese organizations are driven with the ideology that everyone has the responsibility to do a job as per the job description as well as improve the stipulates of the job description (122, Green Supply Chains: An Action Manifesto).
Dr. W. Edwards Deming and TQM
With the World War II just concluded, Japan, one of the worse affected nations was in the process of rebuilding her economy. Because of his illustrious style of management, Dr. W. Edwards, initially working for the U.S. government, was invited to Japan to help in the rebuilding process (Smith 184, Fired Up!: Leading Your Organization to Achieve Exceptional Results). Often called as the father of the third wave of industrial revolution, Dr. Deming rose to fame following his composition of the 14 points for total quality management (TQM) (Smith 186, Fired Up!: Leading Your Organization to Achieve Exceptional Results). Dr. Deming formulated the 14 points (or principals) on a statistical framework- an approach that up to date frequently opposes some of traditional management practices, especially in the western world.
Questionnaires
Questionnaire for Managers
The organization is on a process of putting up an information management system. Different people in the organization require a different level of information. This questionnaire is intended for helping the admin to decide the level of information appropriate for managers. Please check the appropriate box using a tick (√). For open-ended questions, kindly give a decidedly concise description in the spaces provided.
Re: HYBRID KNOWLEDGE MANAGEMENT SYSTEM
In line with the organizations strategic development plan, the organization is putting up a Hybrid Knowledge Management Systems. This is in an effort to make knowledge on various topics easily accessible to the employees. The organization settled on a hybrid type of information system because it will be looking forward to getting input from the employees. A Hybrid Knowledge Management Systems is advantageous in the sense that it allows input both from the administration and the employees. Again, with such a knowledge management system, the employees can share knowledge; essentially, information on what cannot be handled by someone but can be handled by another person is easily accessible provided the knower has shared it in the knowledge management system. In this light, the organization is calling upon everyone to submit articles on any topic to facilitate the setting up of the system. Applications are also called for from employees with exemplary writing skills to take up editing positions.
For further information, please contact the undersigned either on, Telephone: 000000, or E-mail,
Kind Regards
Director,
Director-xxxx
Source of format: Guffey and Loewy (227, Essentials of Business Communication)
Works Cited
Guffey, Mary Ellen, and Loewy, Dana. Essentials of Business Communication. Mason, OH: South-Western Cancage Learning, 2010. Print.
National Academy of Sciences. Strategic planning in the airport industry. Washington, DC: National Academy of Sciences, 2009. Print.
Robert, Michel. Strategy Pure And Simple Two. New York, NY: McGraw-Hill, 1998. Print.
Smith, Gregory Paul. Fired Up!: Leading Your Organization to Achieve Exceptional Results. Georgia: Chart Your Course Publications, 2010. Print.
Sison, Perfecto. Personnel and Human Resources Management. Florentino St.: Rex Printing Company, 1981. Print.
Emmett, Stuart, and Sood, Vivek. Green Supply Chains: An Action Manifesto. West Sussex: John Wiley and Sons, 2010. Print.
