Introduction
The RFP has a predetermined outline of the preparations for the expected change process. It also institutes some of the preferred customer practices in the organization during the project implementation.
Preparation
There are six preparation steps during the change process. The proposal is first signed by an offeror. The authorized representative who assigns the proposal must ensure that every detail of the requested information is submitted. The proposal is then prepared in a natural and economic manner. It should give accurate and precise descriptions of capabilities that meet the RFP’s expectations. In the third step, the proposal is arranged in order of requirements as outlined in the RFP. There should be clear labeling and numbering of details in the proposal.
At the fourth stage of preparation, the words used in the RFP are cross checked to ensure that the change process adheres to them. Maybe terms used in the RFP such as “shall”, “must”, “ought to” reflect exactly in the proposal. The response of the RFP must satisfy each of these statements to ensure accuracy. The next stage is to ensure every bit of the proposal is compiled into a single volume. Finally, the ownership of every bit of information and documentation that was received from or prepared for the city in preparation of the RFP is property of the city.
Customer practices
The client’s best practices are divided into four sections. The specific plan and methodology should be well explained in the RFP response. The response should also include experience on how the services will be provided. There must be proposed prices for every expense to enable the client determine total costs of the project. Finally, there should be additional information that is relevant to the RFP response to enhance the ease of understanding the response.
Conclusion
The change process involves six preparation steps; signing, preparation of proposal, organizing, cross-checking the key words, binding the proposal and ensuring that all information and material is returned to the city. The customer practices include; experience, specific plan and methodology, proposition of prices and additional information.
References
Cummings, T. G., & Worley, C. G. (2009). Organization Development & Change (9, illustrated ed.). London: Cengage Learning.
Jones, B. B., & Brazzel, M. (2006). The NTL Handbook of Organization Development and Change: Principles, Practices, and Perspectives. New York: John Wiley & Sons.