There are various topics that will be included in the risk management plan to ensure that it is comprehensive.
Risk identification and classification
The first step is identifying the risks that face the organization. Risks can only be addressed if those risk are known and acknowledged. The risk will be grouped and classified according to its characteristics or the area they affect.
Risk Assessment
After identifying the risks, they will be assessed to determine the potential severity in case the event occurs as well as the occurrence probability of the risk. The step is essential because it will allow the organization to prioritize on risks that have a high occurrence probability and a larger impact or loss.
Risk treatment
Risk treatment is how the risk will be mitigated to minimize the chance of occurrence ore reduce the impact if it occurs. There are four main strategies: risk avoidance, risk reduction, risk sharing and risk retention.
Risk avoidance entails taking actions that prevent exposure to the risk in question. For example, avoiding using helicopters to ferry patients to avoid flight crushes. Risk reduction is taking measures to minimize the exposure to the risk for those risks that cannot be avoided. For example, requiring staff to wear protective gear to minimize loss in case of accidents. Risk sharing entails transferring the risk to a third party for a fee. A good example is insurance. Risk acceptance entails acknowledging the risk and making provisions in case the risk occurs.
Dealing with complaints of confidentiality
The first step should be to apologize and ensure that it will not happen in future. The second step is investigate the source of the confidentiality breach and the motivations behind it. Once identified, it should be corrected. Staff should be educated on the importance of confidentiality and the consequences of confidentiality breach.
References
Khatta, A. (2008). Risk Management. New Delhi: Global India Publications.
