Introduction
Starbucks was founded in 1971 by three businessmen, Gordon Bowker, Zev Siegl and Jerry Baldwin. Starbucks purchases, roasts high-quality bean coffees and provide to its customer along with fresh, Italian style beverages and coffee-related accessories. The Company is one of the most recognized brand in U.S.
Job Description, Specification for a Starbucks Employee.
Starbucks have many designations for employees, food processing, bar person, Cafe manager, IT operations and sales managers. The requirement of a bar person is more than any other designation. A bar person deals with customers taking their orders and recording transactions related to cash and book keeping.
Job Description
A job description entails the summary of a job including its scope. Job description also describe on job responsibilities and qualifications which are required for job. For the job of a bar person at Starbucks, a job description is given below.
Person Specification
The person specification for the job description is crucial which focuses on the major specifications needed for this job by the person, it includes all skills required on person part that can allow fulfillment of his major job duties and responsibilities. Following points describe the person specification for the bar person.
Form of departmentalization for Starbucks, the form in stores offering food products and lunch
Starbucks should need to review its departmentalization structure and use a divisional departmentalization, departments should be separately manage based on geographic divisions. All cafe should maintained properly as it could affect brand image of Starbucks. People have associated their feelings of ease, comfort and quite atmosphere to socially connected, do some office work while enjoying a cup of coffee. Starbucks should consider reducing costs to maintain a competitive advantage over rivals in local market such as Dunkin Donuts. Divisional based departmentalization makes sure that each cafe deal innovatively by incorporating the differences of economic state and culture. Each geographic division should conduct its research studies in order to identity key issues and opportunities for growth and survival.
In financial problems, should the leadership try to centralize or decentralize the operation?
Form of organizational configuration best fits for Starbucks
Starbucks is moving towards automation for its supply chain across country to increase its cost efficiency and performance outcomes. Employees, purchasing and deliveries must have automated and quick in respond to customer requirements as well as save cost and time involved in chain activities. This move will help the organization towards automated process and this configuration best fits to Starbucks considering its current situation where production activity costs are forcing to charge higher, while competitors have started to eat away market share. Retail services across the world are moving to automated cycles that allow timely delivery and quick response to customer demands. Starbucks should add efficiency to its organizational processes by the same form of automated configuration.
References
career-center. (2013). Retrieved from http://www.starbucks.com/career-center: http://www.starbucks.com/career-center
Lussier, N. R. (2011). Management Fundamentals: Concepts, Applications, Skill Development. Cengage Learning.
