In any upper management level, achievement of the organizational objectives is key. The management at all times will need to ensure that objectives achievements set in the company policy are met. For the realization of the same and effective target goals realization, proper process and structures need to be put in place.
Telecommunication facilities contribute to achievement of faster and efficient forms of communication as well as computational efficiency.
Upper management is keen on profit maximization and loss or liability reduction. Since telecommunication facilities improve the manner of communication within the organization, the overheads incurred as a result of poor communication or wrong message delivery is greatly reduced. With introduction of efficient and faster means of communication in an organization, the management finds it easier to relay their intentions and managerial decisions to staff or to the correct targets with no fear of the same falling in to the hands of undesired target.
Customers, whether internal or external, can be serviced much easier and perfectly when the right forms of telecommunication are in place. Considering a situation where by a customer need to be informed of change in market trends, telecommunications facilities play a great role here. By the virtue that it allows faster and reliable means by which a customer or a client can be reached, make it a business booster.
Customer satisfaction through good service delivery is the key in realization of a business objectives and increase of profit margins.
Decisions made by managers in any company or any stakeholders that make decisions for that matter, make them basing on the acquired data in place. Telecommunication facilities provide a good avenue for data acquisition as well as management. Having proper management of data in place and rooting of these applications by the management will ensure that the departmental level functions are effectively run in tandem with the technological changes currently experienced in the world.
Having proper infrastructure ensures that any company communication mechanism and processes go in line with the technological expectations of the market. It is therefore befitting to say that technology is the key to successful application of business procedures in the realization of organizational profitability and efficiency in its operations. Telecommunication is part of it.
Bibliography
Canadian Radion-television and telecommunications commission . (2010). Operational audit report. Retrieved July 27, 2011, from Canadian Radion-television and telecommunications commission : http://www.crtc.gc.ca/eng/publications/reports/rp1005.pdf
Zave, P., & Jackson, M. (2000). Mobile and multimedia telecommunication services. Retrieved July 27, 2011, from Pennsylvania State University: http://www.google.co.ke/url?sa=t&source=web&cd=10&ved=0CGQQFjAJ&url=http%3A%2F%2Fciteseerx.ist.psu.edu%2Fviewdoc%2Fdownload%3Fdoi%3D10.1.1.102.1232%26rep%3Drep1%26type%3Dpdf&rct=j&q=%22telecommunication%20function%20%22%2Bmanagement%20interests&ei=dHowTuO
