A telephone crisis worker has the responsibility of identifying the people who have personality disorders. The telephone crisis worker works with the police to identify the people who have a mental health crisis and ensure that there is an intervention from both the police and the medical staff. The workers make telephone calls to people with personality disorders to alleviate panic or anxiety. With adequate training, it is easy to identify the personality traits.
Personality disorders manifest in various ways depending on the individual. The personality traits are repetitive and enduring behaviors. The personality behaviors differ from the basic societal norms and how the society expects a person to behave. If the conditioning of their personalities impairs the functioning of an individual then the individual is said to suffer from a personality disorder. Paranoid personalities have a general mistrust of others in the society; borderline personality disorders have a problem with self-image and relationships. A histrionic person seeks the excess attention of the other people and obsessive compulsive personality traits have a strict conformity to rules and regulations. A person suffering from dependent personality disorder craves for the excessive care and affection of other people.
I was able to identify the personality trait that all the characters were displaying. With my understanding of the people with personality disorders, I feel adequately prepared to handle any person with a personality disorder. A little of professionalism is required in handling cases that involve personality disorders. A telephone crisis worker has to ensure that the needs of the person suffering from a personality disorder are met in order to solve their crisis. In the event, the patient has turned violent it is important to alert the law enforcement agencies. Where the patient needs emergency treatment, it is also important to alert the medical staff.
References
Dobbert, D. (2010). Understanding Personality Disorders. New York: Rowman & Littlefield.
James, R., & Gilliland, B. (2012). Crisis Intervention Strategies. New york: Cengage Learning.
